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- Tasks: Deliver exceptional customer service and manage vehicle repair estimates.
- Company: Join Dartmouth Chrysler Dodge Jeep Ram, part of a leading automotive dealer group.
- Benefits: Competitive pay, employee perks, and professional growth opportunities.
- Why this job: Be the friendly face that connects customers with their vehicle needs.
- Qualifications: 2+ years as a Service Advisor and strong communication skills required.
- Other info: Fast-paced environment with a focus on diversity and inclusivity.
The predicted salary is between 30000 - 40000 £ per year.
Join the ride!
Position: Service Advisor
Dealership: Dartmouth Chrysler Dodge Jeep Ram
Location: Dartmouth, NS
Classification: Full-Time, Immediate Hire
Dartmouth Chrysler Dodge Jeep Ram is proud to be a part of the AutoCanada dealership network. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.
Your area of focus:
- Estimating the cost and time needed for a wide range of repairs.
- Welcoming customers and discussing their needs.
- Answering customer inquiries, either in person or on the phone.
- Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.
- Prepare repair orders by detailing the vehicle’s problems or symptoms.
- Connecting customers to the right auto technician.
- Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.
- Maintaining automotive records by keeping track of problems and corrective actions.
What are the must-haves:
- Minimum of 2-year dealership experience in a Service Advisor role required.
- CDK experience is an asset.
- Automotive knowledge.
- Proven ability to provide an exceptional customer experience.
- Ability to set and achieve targeted goals.
- Ability to thrive in a fast-paced environment with many priorities.
- Demonstrated communication and interpersonal skills.
- Must be able to remain calm when customers and/or situations are not.
- Organization and follow-up skills.
- Experience and desire to work with technology.
The Perks:
- Competitive Compensation and Benefits Package.
- Employee Vehicle Purchase & Service Plans.
- Employee and Family Assistance Programs.
- Company-wide appreciation events and contests throughout the calendar year.
- Professional development and the opportunity to grow your career.
We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Service Advisor - Dartmouth Chrysler Dodge Jeep Ram employer: Cambridge Housing Authority
Contact Detail:
Cambridge Housing Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Dartmouth Chrysler Dodge Jeep Ram
✨Tip Number 1
Get to know the dealership! Research Dartmouth Chrysler Dodge Jeep Ram and understand their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your automotive knowledge! Brush up on the latest trends and technologies in the automotive industry. Being able to discuss these topics during your interview will demonstrate your passion and expertise, making you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the team at Dartmouth Chrysler Dodge Jeep Ram. Don’t miss out on this opportunity!
We think you need these skills to ace Service Advisor - Dartmouth Chrysler Dodge Jeep Ram
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Service Advisor role shine through! We want to see how much you care about delivering exceptional customer experiences and how your past experiences have prepared you for this fast-paced environment.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the automotive industry. We’re looking for specific skills like your dealership experience and any knowledge of CDK systems, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us quickly understand why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website at www.autocan.ca/careers. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cambridge Housing Authority
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common repairs, parts, and services that customers might ask about. This will not only show your expertise but also help you connect better with the interviewers.
✨Customer Experience is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your passion for providing a great experience, which is crucial for a Service Advisor role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to the role, such as handling difficult customers or estimating repair costs. The more you practice, the more confident you'll feel during the actual interview.
✨Show Your Personality
Dartmouth Chrysler Dodge Jeep Ram values friendly and motivational individuals. Be yourself during the interview and let your personality shine through. Share your enthusiasm for the automotive industry and how you can contribute to the team’s success.