At a Glance
- Tasks: Create a welcoming atmosphere by preparing rooms with care and attention to detail.
- Company: Join the Auberge Collection, known for luxury and exceptional guest experiences.
- Benefits: Flexible shifts, opportunities for growth, and a chance to work in stunning locations.
- Other info: Be part of a dynamic team that values creativity and personal touch.
- Why this job: Make every guest's stay memorable while developing your skills in luxury hospitality.
- Qualifications: Experience in luxury hospitality and a passion for cleanliness and guest satisfaction.
The predicted salary is between 20610 - 25190 £ per year.
Job Description
As a Room Attendant for Cambridge House, you will play an essential part in creating a space that feels both extraordinary and deeply personal.
Behind every carefully dressed bed, every thoughtfully considered detail and every room prepared with perfection lies the opportunity to make someone feel truly at home.
Working in supporting the wider Housekeeping team, you will help bring the Cambridge House experience to life, ensuring every guest room and suite is presented with impeccable care and a genuine sense of welcome.
With a keen eye, a thoughtful approach and pride in your craft, you will help make each stay feel effortless, personal and memorable.
Key Responsibilities
- Prepare rooms and suites with care and precision, ensuring every space feels immaculate, inviting and ready to welcome each and every guest.
- Take pride in the finer touches, ensuring furnishings, bathrooms and surfaces are presented to the highest standards whilst following established cleaning, hygiene and safety procedures.
- Keep corridors, pantries and shared housekeeping areas clean, orderly, fully stocked and beautifully presented.
- Treat guests' belongings, personal information and privacy with the utmost discretion, care and respect.
- Work closely with Housekeeping, Front Office and fellow Cambridge House team members to ensure a seamless and thoughtful guest experience.
Promptly communicate maintenance concerns, lost property or any items requiring attention through the right channels.
- Approach each day with flexibility and a positive spirit, adapting to changing priorities while maintaining exceptional standards.
- Help shape the distinctive Cambridge House guest experience from day one, contributing to the thoughtful details and shared standards that make our House special.
Qualifications
- Previous experience in a room attendant role, within luxury hospitality.
- An understanding of professional cleaning methods, hygiene standards and health and safety practices.
- Respect for guest privacy, and the importance of treating every room and personal belonging with care.
- A willingness to learn, develop and embrace the distinctive standards and culture of Cambridge House.
- Flexibility to work shifts, including evenings, weekends and bank holidays, as required.
- Right to work in the United Kingdom.
- Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.
While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge. com
Connect with Auberge Collection on Instagram, Tik Tok, Facebook, and Linked In @Auberge and #Always Auberge
Room Attendant employer: Cambridge-House
Cambridge House is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and luxury standards. Located in the heart of London, employees benefit from a dynamic environment where they can grow their expertise in cigars while collaborating with a passionate team. With opportunities for mentorship and professional development, this role promises a rewarding career path for those looking to make a significant impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cambridge-House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cambridge-House
Don't be shy about reaching out to Cambridge-House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cambridge-House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cambridge-House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
