At a Glance
- Tasks: Lead a team to create stunning guest experiences through impeccable housekeeping standards.
- Company: Join the Auberge Collection, known for luxury and unique hospitality.
- Benefits: Competitive pay, flexible shifts, and opportunities for career growth.
- Other info: Be part of a dynamic team in a vibrant, fast-paced environment.
- Why this job: Shape the future of Cambridge House and make every guest's stay unforgettable.
- Qualifications: Experience in luxury housekeeping and strong leadership skills required.
The predicted salary is between 22950 - 28050 £ per year.
Job Description
As a Housekeeping Supervisor, you will help bring the character of Cambridge House to life through beautifully presented rooms, thoughtful details and consistently impeccable standards.
Working alongside our Housekeeping team, you will support the smooth running of daily operations, ensuring every space feels considered, welcoming and unmistakably Cambridge House.
Joining us at the beginning of this exciting new chapter, you will play a part in shaping the standards, routines and shared pride that will define Cambridge House.
Key Responsibilities
- Oversee the daily housekeeping operation, ensuring guest rooms are presented to the highest standards of cleanliness, comfort and elegance.
- Inspect rooms with a discerning eye, paying attention to the smallest details that transform a beautifully prepared space into an exceptional guest experience.
- Support, guide and inspire fellow team members, sharing knowledge and encouraging a culture of care, collaboration and pride in our work.
- Coordinate room assignments, priorities and turnaround times, working closely with the wider House team to ensure a seamless guest arrival and stay.
- Monitor housekeeping supplies, linen and amenities, ensuring everything is beautifully presented, carefully maintained and readily available.
- Liaise with the Front Office and Maintenance teams to communicate room status updates, report any maintenance concerns and ensure issues are resolved promptly and discreetly.
- Champion thoughtful, personalised guest care by ensuring special requests, preferences and additional amenities are handled with care, helping every stay feel effortless and considered.
- Help establish our housekeeping standards and ways of working during pre-opening, contributing ideas and ensuring every detail reflects the character and quality of Cambridge House.
Qualifications
- Previous experience in housekeeping within a luxury hotel, ideally with supervisory responsibility.
- A thorough understanding of room presentation, cleaning standards, linen care, amenities and housekeeping procedures.
- The ability to organise daily workloads, coordinate room inspections and manage priorities in a fast-paced environment.
- Strong communication and organisational skills, with the confidence to support fellow team members and work collaboratively across departments.
- A sound understanding of health and safety, hygiene standards, COSHH requirements and the safe use of cleaning products.
- Flexibility to work shifts, including evenings, weekends and bank holidays, as required.
- Right to work in the United Kingdom.
- Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.
While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge. com
Connect with Auberge Collection on Instagram, Tik Tok, Facebook, and Linked In @Auberge and #Always Auberge
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Housekeeping Supervisor employer: Cambridge-House
Cambridge House is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and luxury standards. Located in the heart of London, employees benefit from a dynamic environment where they can grow their expertise in cigars while collaborating with a passionate team. With opportunities for mentorship and professional development, this role promises a rewarding career path for those looking to make a significant impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cambridge-House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cambridge-House
Don't be shy about reaching out to Cambridge-House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cambridge-House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cambridge-House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
