At a Glance
- Tasks: Drive revenue growth in luxury and entertainment sectors while building lasting client relationships.
- Company: Join the prestigious Cambridge House, a historic luxury hotel in Mayfair.
- Benefits: Competitive salary, dynamic work environment, and opportunities for international travel.
- Other info: Work in a vibrant setting with exceptional career development opportunities.
- Why this job: Be part of an exciting pre-opening team and shape unforgettable experiences in luxury hospitality.
- Qualifications: 3+ years in luxury or entertainment sales with strong industry connections.
The predicted salary is between 31500 - 38500 £ per year.
Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.
As Entertainment & Luxury Sales Manager, you will be the ambassador for Cambridge House across these specialty markets, driving revenue through leisure, corporate, and group segments. A key member of the sales team, you will help Cambridge House establish itself as a beacon of upscale entertainment, refined partnerships, and unforgettable experiences in Mayfair. Working closely with the Director of Sales, you will be responsible for developing, managing, and growing revenue opportunities within the Entertainment industry and the Luxury sector. As part of the pre-opening team, the Entertainment & Luxury Sales Manager will play a critical role in building awareness and securing key accounts.
Key Responsibilities:
- Drive measurable growth in revenue, market share, and account penetration across Entertainment & Luxury segments, contributing to the commercial success of Cambridge House.
- Develop, manage, and grow a portfolio of Entertainment & Luxury accounts, building long-term relationships and generating repeat business.
- Identify, qualify, and convert new business opportunities through proactive sales calls, networking, client meetings, site inspections, and market prospecting.
- Conduct regular client engagement, domestic and international sales travel, and market visits to strengthen partnerships and secure new business opportunities.
- Prepare tailored proposals, negotiate contracts, and manage opportunities from initial enquiry through to conversion, ensuring commercial objectives are achieved.
- Collaborate with Marketing, Revenue Management, Events, Food & Beverage, Reservations, and Operations to deliver seamless client experiences and maximise revenue opportunities.
- Monitor competitor activity, market trends, and developments across the luxury, entertainment, corporate, and leisure sectors, sharing insights to support commercial strategy.
- Represent Cambridge House at trade shows, familiarisation trips, networking events, client functions, and industry showcases to strengthen brand awareness and develop new business relationships.
- Maintain accurate CRM records, sales activity, pipeline reporting, account plans, and forecasts to support effective business planning.
- Deliver exceptional client service throughout the sales process, ensuring long-term loyalty, repeat business, and strong account growth.
Qualifications:
- 3+ years of experience in entertainment sales, luxury sales, or related roles within high-end hotels or luxury travel environments.
- Established international relationships within entertainment, luxury, and premium sectors.
- Proven record of creating, selling, and executing transient and group business within these specialty markets.
- Confident presenter, storyteller, and communicator.
- Comfortable working in a fast-paced, high expectation environment.
- Strong understanding of the London luxury market, especially the kind of entertainment, luxury, and brand collaboration expected in Mayfair.
- Flexibility to travel internationally as required.
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
Entertainment & Luxury Sales Manager in City of Westminster employer: Cambridge House
Cambridge-House in the City of Westminster is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Luxury Spa Operations Lead, you will have the unique opportunity to shape a tranquil guest experience while being part of a supportive team dedicated to excellence in wellness. With a focus on professional development and a commitment to the Auberge 'Joy of Wellbeing' philosophy, this role promises a rewarding career in a prestigious location.
StudySmarter Expert Advice🤫
We think this is how you could land Entertainment & Luxury Sales Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cambridge House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cambridge House
Don't be shy about reaching out to Cambridge House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Entertainment & Luxury Sales Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cambridge House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cambridge House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
