At a Glance
- Tasks: Greet patients, manage appointments, and handle enquiries in a friendly environment.
- Company: Join a small, dedicated team at Cambridge House Surgery.
- Benefits: Flexible hours, training opportunities, and a supportive work culture.
- Other info: Opportunity for career growth and learning in healthcare.
- Why this job: Make a difference in patient care while developing valuable skills.
- Qualifications: Experience with the public; GP practice experience is a plus.
The predicted salary is between 11.7 - 14.3 £ per hour.
Cambridge House Surgery, a single-handed GP practice, is recruiting a part-time medical receptionist and administrator to join its small team. The post covers front-desk patient contact, running the appointment system, handling enquiries and prescriptions, and managing records and correspondence. Shifts include early 7.45am starts and some 6.30pm finishes, and extra hours are needed to cover colleagues on leave and sick. Prior GP experience and EMIS Web or Docman knowledge are preferred, but training is available for the right person.
What the job involves:
- Greet patients and visitors, and communicate professionally with patients, relatives and carers
- Run the surgery appointment system so patients are directed to the right professional
- Process general enquiries in person, by telephone and by email, accurately
- Action practice tasks and workflow comments daily
- Register permanent and temporary patients
- Liaise with hospital departments and consultants' secretaries
- Action repeat prescription requests so they are ready for collection
- Provide test results as requested and advised by the GP
- Update patient details so records are correct and accurate
- Scan clinical and administrative correspondence into patient records and file it promptly
- Raise service requests with the wider healthcare team
- Maintain stationery supplies in consulting rooms and reception, and undertake other duties asked by the partners or practice manager
What’s required:
Experience:
- Experience working with patients or the public
- Experience in a GP practice, or readiness to be trained
Skills & knowledge:
- Excellent communication skills
- Excellent customer service skills
Other:
- Flexible approach to working hours, including early and late shifts, to cover absence
Nice to have:
- Previous GP practice experience
- Knowledge of EMIS Web and Docman
Medical Receptionist/Administrator employer: Cambridge House Surgery
Cambridge House Surgery provides a supportive work culture with flexible hours and training opportunities for new staff. The practice values excellent communication and patient service skills, making it an ideal workplace for those passionate about healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist/Administrator
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Receptionist/Administrator
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Cambridge House Surgery, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Cambridge House Surgery
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Cambridge House Surgery.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Cambridge House Surgery.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Cambridge House Surgery can really resonate with interviewers and show your commitment to the field.
