Payroll Manager

Company Description

Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike. Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.

Job Description

As Payroll Manager, you will take full ownership of payroll operations for Cambridge House, overseeing the function from pre-opening through to ongoing operations. Working closely with the Talent & Culture and Finance teams, you will establish clear, robust processes that support accuracy, compliance and consistency across the hotel. You will ensure payroll is delivered with precision, discretion and care, recognising the vital role it plays in building trust and confidence for our team members. This role requires strong technical expertise, a calm and methodical approach, and a genuine understanding of the importance payroll plays in the overall team member experience.

Key Responsibilities

• Lead the establishment and delivery of payroll operations for Cambridge House, overseeing all pre-opening activity including systems configuration, data integrity, testing and governance, to ensure payroll is operationally robust and delivered seamlessly from opening.
• Direct end-to-end payroll processing for all team members, ensuring accuracy, timeliness and full compliance with statutory, regulatory and internal standards at every stage.
• Work in close partnership with Talent & Culture, ensuring all team member data is captured accurately and processed with efficiency and care.
• Ensure payroll processes reflect the operational complexity of a luxury hotel and are applied consistently and transparently, including shift-based working, variable hours, and service charge allocation.
• Serve as the principal point of contact for payroll matters, providing clear, discreet and professional guidance, and resolving enquiries with confidence and sensitivity.
• Maintain expert knowledge of UK payroll legislation, HMRC requirements and statutory payments, ensuring ongoing compliance and proactive communication of relevant changes.
• Oversee the accurate administration of pensions, benefits, statutory deductions and all year-end activity, ensuring submissions and reporting are completed to the highest standard.
• Produce payroll reporting, reconciliations and analysis in partnership with the Finance team, supporting financial integrity, forecasting and audit readiness.
• Support internal and external audits with professionalism and rigour, ensuring payroll documentation is complete, well governed and readily accessible.
• Continually evaluate and enhance payroll processes, driving improvements in efficiency, accuracy and team member confidence while upholding the highest standards of confidentiality and discretion.

Qualifications

• Proven experience in a payroll management role, ideally within hospitality.
• Strong working knowledge of UK payroll legislation, HMRC compliance and pension administration.
• Highly organised, detail-driven and methodical, with a commitment to accuracy.
• Calm, approachable and professional, with the ability to handle sensitive information with discretion.
• Confident working cross-functionally with Talent & Culture and Finance teams.
• Comfortable supporting a pre-opening environment and building processes from the ground up.
• Excellent communication skills and a genuine commitment to service.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.