At a Glance
- Tasks: Create personalised wellness experiences and perform a range of luxurious treatments.
- Company: Join a pre-opening luxury hotel focused on warmth and excellence.
- Benefits: Competitive pay, ongoing training, and a supportive team environment.
- Other info: Flexible shifts and opportunities for career growth in a vibrant atmosphere.
- Why this job: Make a real difference in guests' wellbeing journeys with your skills.
- Qualifications: Level 3 Beauty Therapy qualification and experience in luxury spa settings.
The predicted salary is between 24000 - 30000 £ per year.
As part of our wellbeing team, the Spa Therapists will play an important role in shaping the guest journey at Cambridge House. You will curate an atmosphere where guests feel recognised, cared for and completely at ease, aligning with Auberge’s Joy of Wellbeing. You radiate pride in delivering intuitive, personalised service and understand the importance of creating moments that feel both refined and deeply welcoming. This is an opportunity to join a hotel pre‑opening that is being shaped by warmth, elegance and a shared commitment to excellence.
Key Responsibilities
- Ensure each guest experience is personalised, intuitive and delivered with warmth and attention to detail, recognising individual needs and preferences whilst maintaining a high level of confidentiality and discretion.
- Play a key role in delivering the Auberge “Joy of Wellbeing” philosophy; creating intentional, joyful, and deeply human wellness experiences.
- Confidently perform a range of face and body treatments, adapting recommendations to individual guest needs and preferences.
- Prepare treatment rooms to impeccable standards, maintaining a luxurious and welcoming environment throughout the day.
- Demonstrate strong product and treatment knowledge, offering recommendations in a natural and professional manner.
- Build genuine connections with guests and members, encouraging long‑term relationships through thoughtful service and expert knowledge.
- Support the daily operation of the spa, including treatment set‑up, product presentation and maintaining wellness facilities.
- Maintain accurate guest records, treatment notes and booking information with complete discretion and attention to detail.
- Embrace ongoing training opportunities and contribute positively to the culture of our wellbeing spaces and wider House.
- Ensure full compliance with health, safety and regulatory standards, maintaining robust procedures and a strong culture of care for all.
Qualifications
- Level 3 and above in Beauty therapy Qualification (CIDESCO preferable).
- Lymphatic drainage qualification preferred.
- Previous experience within a luxury spa, wellness destination or five‑star hotel environment.
- Strong technical knowledge of massage therapies, including Swedish, Deep Tissue and Prenatal treatments.
- Confidence in creating personalised experiences for a discerning international clientele.
- A genuine passion for wellbeing, hospitality and guest experience.
- Flexibility to work a variety of shifts, including weekends and evenings.
Spa Therapist in London employer: Cambridge House, Auberge Collection
At Auberge, we pride ourselves on being an exceptional employer, offering our Spa Therapists a unique opportunity to be part of a pre-opening hotel that embodies warmth and elegance. Our commitment to the Joy of Wellbeing philosophy fosters a supportive work culture where personal growth is encouraged through ongoing training and development. Located in a vibrant area, our team enjoys a collaborative environment that values genuine connections with guests, ensuring that every day at work is both meaningful and rewarding.
Contact Details:
Cambridge House, Auberge Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Cambridge House's values and mission. This way, you can tailor your responses to show how you fit right in with their Joy of Wellbeing philosophy.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in luxury spa environments and how you create personalised guest experiences.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you’re serious about the role by being prepared to discuss your technical knowledge of treatments and how you can contribute to their welcoming atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your genuine interest in the Spa Therapist position at Cambridge House.
We think you need these skills to ace Spa Therapist in London
Some tips for your application 🫡
Show Your Passion for Wellbeing:When writing your application, let your passion for wellbeing and hospitality shine through. Share personal experiences or stories that highlight your commitment to creating joyful and personalised guest experiences.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Spa Therapist role. Highlight your relevant qualifications, like your Level 3 Beauty Therapy qualification, and any experience in luxury spa environments.
Be Detail-Oriented:Attention to detail is key in our industry. Ensure your application is free from typos and clearly structured. This not only shows your professionalism but also aligns with the high standards we uphold at Cambridge House.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our wellbeing team!
How to prepare for a job interview at Cambridge House, Auberge Collection
✨Know Your Treatments Inside Out
Make sure you brush up on your knowledge of various face and body treatments. Be ready to discuss your experience with Swedish, Deep Tissue, and Prenatal therapies. This will show that you’re not just qualified but also passionate about what you do.
✨Personalise Your Approach
During the interview, think about how you can tailor your responses to reflect the importance of personalised service. Share examples of how you've adapted treatments to meet individual guest needs in the past. This aligns perfectly with the Auberge ‘Joy of Wellbeing’ philosophy.
✨Showcase Your Guest Connection Skills
Be prepared to talk about how you build genuine connections with guests. Share stories that highlight your ability to create a welcoming atmosphere and foster long-term relationships. This is key to making a lasting impression.
✨Demonstrate Your Commitment to Excellence
Express your enthusiasm for ongoing training and development. Discuss any additional qualifications or courses you’ve taken, like lymphatic drainage, and how they enhance your ability to provide exceptional service. This shows you’re dedicated to maintaining high standards.
