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- Tasks: Lead IT systems setup and ensure smooth operations in a luxury hotel environment.
- Company: Join the historic Cambridge House, a vibrant new luxury hotel in Mayfair.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape the tech landscape of a unique hotel and make a real impact.
- Qualifications: Experience in IT management and strong problem-solving skills.
- Other info: Be part of a team that values innovation and excellence in hospitality.
The predicted salary is between 36000 - 60000 £ per year.
Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
As Cambridge House’s IT Manager, you will be a technical leader, instrumental in bringing our systems, processes, and support infrastructure online, before opening, and maintaining them to the highest standards afterwards. You will work closely with external specialists and internal team members. You will train and equip our duty engineers, ensure smooth resolution of issues, and uphold systems that support everything from guest stay to back-of-house operations.
This role offers a unique opportunity to shape and influence the technology landscape from the ground up by developing and establishing procedures, SOPs, and standards that will guide future operations and drive innovation.
Key Responsibilities- Lead the commissioning and setup of all hotel IT/engineering systems in collaboration with external technicians, ensuring everything meets or exceeds luxury hotel standards.
- Oversee daily IT/engineering operations: ensure that all systems (hardware and software) perform reliably - including any AV, guest services tech, building management systems, workstations, etc.
- Train, mentor and support duty engineers and other technical team members to troubleshoot systems, follow best practices, and deliver seamless support.
- Rapidly diagnose and resolve technical issues, working either hands-on or coordinating with engineers and external contractors, ensuring minimal disruption to guests and operations.
- Maintain records of all systems, installations, equipment, licenses; ensure that preventative maintenance schedules are in place and adhered to.
- Ensure that system documentation and user-guides are prepared so that all team members understand how to use and maintain the systems.
IT Manager employer: Cambridge House, Auberge Collection
Contact Detail:
Cambridge House, Auberge Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past projects, bring them along to interviews. Demonstrating your technical prowess can really set you apart from the competition and show that you’re ready to hit the ground running.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Cambridge House, and express your interest. A well-timed email can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re genuinely interested in being part of our team. So, don’t hesitate – get your application in and let’s make some tech magic happen together!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see how your skills and experiences align with our vision for Cambridge House. Share specific examples of how you've tackled tech challenges in the past.
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight relevant experience, especially in luxury settings or hotel environments. We love seeing how your background can contribute to our unique atmosphere at Cambridge House!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's necessary. Make it easy for us to see why you’re the perfect fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our exciting journey at Cambridge House!
How to prepare for a job interview at Cambridge House, Auberge Collection
✨Know Your Tech Inside Out
As an IT Manager, you'll need to demonstrate a solid understanding of various systems and technologies. Brush up on the specific hardware and software mentioned in the job description, and be ready to discuss how you've successfully implemented or managed similar systems in the past.
✨Showcase Your Leadership Skills
This role involves training and mentoring team members, so be prepared to share examples of how you've led teams or projects before. Highlight your experience in developing procedures and standards, as this will show that you can shape the technology landscape effectively.
✨Prepare for Problem-Solving Scenarios
Expect to face technical scenarios during the interview. Think of past challenges you've encountered and how you resolved them. Be ready to explain your thought process and the steps you took to ensure minimal disruption, as this will showcase your troubleshooting skills.
✨Understand the Company Culture
Cambridge House is all about luxury and guest experience. Research their values and think about how your approach to IT aligns with creating a seamless experience for guests. This will help you articulate why you're a great fit for their team and how you can contribute to their vision.
