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- Tasks: Support families in navigating mental health services and enhance communication with clinical teams.
- Company: Join a leading health alliance dedicated to inclusive care and community support.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference.
- Other info: Work in a supportive environment that values diversity and personal experiences.
- Why this job: Be the voice for families and help shape mental health care for children and youth.
- Qualifications: Experience as a caregiver or advocate for children with special health needs.
The predicted salary is between 30000 - 40000 £ per year.
Location: CHA Cambridge Hospital
Category: Human and Social Services
Department: Psych - CBHC Administration
Job Type: PT Less Than 20 HPW
Union Name: Non Union
Length Of Shift(s) In Hours: 5
Shift Start + End Times: Mon 11a-4p; Tue 1p-6p
Hours/Week: 10.00
Weekend Requirements: none
Holiday Requirements: none
On Call Requirements: none
Department Description: Exciting opportunity to provide new models of care for walk-in/urgent care access including days, evenings and weekends. The new CHA CBHC Cambridge and Malden program provides behavioral health evaluation, resource referral, and initial treatment services for individuals of all ages.
Summary: The Family Support Specialist (FSS) brings a key family perspective to clinical teams providing outpatient mental health care. In that context, they can help "translate" between the professional culture and the family’s culture, building trust and facilitating critical information sharing. That two-way process, clarifying communication about symptoms, diagnosis and treatment planning, enhances engagement between parents and clinicians, so that children and youth are more likely to receive needed mental health services.
Other Information:
- Work Experience: Experience as a parent or caregiver of a child with special health care needs – important for other parents to know the FSS person has "been there," and "can understand what families go through".
- Prior experience advocating for families beside their own, learning when and how to share their own stories as examples, and how to collaborate with clinicians and/or other professionals.
- Ability to represent "family voice" on the clinical team when interventions are being discussed, but, also, at a leadership level, if asked.
- Positive interpersonal presence as a team member. Preferably bi-cultural and bi-lingual, when needed for the population being served.
Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Family Support Specialist - CHA Malden Care Center in Cambridge employer: Cambridge Health Alliance
Contact Detail:
Cambridge Health Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Specialist - CHA Malden Care Center in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Family Support Specialist role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Family Support Specialists and think about how your personal experiences as a caregiver can shine through. We want to hear your stories, so practice sharing them in a way that highlights your skills and empathy.
✨Tip Number 3
Show up with confidence! When you get that interview, remember that you bring a unique perspective to the table. Be ready to discuss how your background can help bridge the gap between families and clinicians, making you the perfect fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the CHA team and making a difference in the community.
We think you need these skills to ace Family Support Specialist - CHA Malden Care Center in Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. Share personal experiences or insights that connect you to the role of Family Support Specialist. We want to see how your background aligns with our mission!
Tailor Your Application: Make sure to customise your application for this specific role. Highlight relevant experiences and skills that match the job description. We love seeing candidates who take the time to connect their unique journey to what we do at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of clarity we value in our team interactions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cambridge Health Alliance
✨Know Your Family Perspective
As a Family Support Specialist, your unique experience as a caregiver is invaluable. Be ready to share personal stories that highlight your understanding of the challenges families face. This will help you connect with the interviewers and demonstrate your ability to represent the family voice effectively.
✨Research the Organisation
Familiarise yourself with CHA's mission and values, especially their approach to mental health care. Understanding their new models of care will allow you to tailor your responses and show how your background aligns with their goals. It’s all about showing that you’re not just a fit for the role, but also for the organisation.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations involving families or children in need of support. Think through examples from your past experiences where you successfully advocated for a family or facilitated communication between parents and clinicians. This will showcase your practical skills and problem-solving abilities.
✨Showcase Your Interpersonal Skills
Since this role requires a positive interpersonal presence, be sure to convey warmth and empathy during the interview. Practice active listening and engage with the interviewers by asking thoughtful questions. This will not only demonstrate your communication skills but also your genuine interest in the role and the families you’ll be supporting.