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For Companies At a Glance
- Tasks: Engage with prospective students and convert leads into successful course applications.
- Company: Join Cambridge Education Group, a global leader in education with a supportive work culture.
- Benefits: Enjoy hybrid working, private medical insurance, discounts, and enhanced holiday leave.
- Why this job: Make a real impact on students' lives while growing personally in a dynamic team environment.
- Qualifications: Degree level education or equivalent experience; strong communication and tech skills required.
- Other info: Full-time, fixed-term role for 5 months, with potential for early closure of applications.
The predicted salary is between 30000 - 42000 £ per year.
We have a new opening for a Direct Sales Coordinator at our OnCampus division, part of Cambridge Education Group!
About the role
The Direct Sales Coordinator is integral to nurturing and converting enquiries and leads generated from our direct sales channels into successful course applications. The role involves engaging with prospective students that want to study with OnCampus to facilitate their journey from initial interest to qualification for a successful course offer.
As such, the successful candidate will be supporting the Direct Sales Student Advisors in meeting individual/territory targets and Key Performance Indicators (KPIs) by contacting prospects directly as soon as the lead is created to ensure swift engagement with the view to increase conversion to Qualified status.
The role is on a full-time, fixed-term contract for 5 months, with the location in Cambridge, United Kingdom. We operate under a Hybrid Working policy whereas 3 days can be worked from home.
Other activities as a Direct Sales Coordinator at OnCampus:
- Engage with prospective students generated through direct sales channels such as paid search, organic search, referral sites and others.
- Contact prospects directly as soon as the Lead is created to ensure swift engagement with the view to increase conversion to Warm/Qualified status.
- Deliver exceptional service and guidance to facilitate the conversion of enquiries strong applications with Offers issued.
- Collaborate with internal teams to optimize the student conversion process and enhance the overall sales strategy.
- Maintain accurate records of interactions and progresses within the CRM system to track and improve the conversion metrics.
- Intensive activity by telephone, email, instant messaging, online live chat and other mediums.
Aspects we will be looking for:
- Educated to degree level or equivalent work-based learning (essential).
- Familiar with modern technology, with strong online and telephone etiquette (essential).
- Strong work ethic, self-motivated, punctual and highly organised.
- Attention to detail, cultural awareness and sensitivity, understanding of the educational landscape.
- Ability to clearly convey complex information in a way that others can readily follow.
- Supportive team player who thrives under pressure.
- Proactive and results-driven mindset.
- Exceptional interpersonal and communication skills.
Great to have, but not essential:
- Experience of working in sales, preferably in a call centre environment (desirable).
- Experience living/studying abroad (desirable).
- Familiarity with the higher education sector in at least one of the following countries: UK, Ireland, France, (desirable).
- Exposure to international student recruitment (desirable).
Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. If you are interested in the role, we recommend you apply as soon as possible. The role may be closed earlier than specified.
Why will you love working here?
Working with our OnCampus team, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop.
Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group’s flexible and fast-paced experts help learners around the world.
What does OnCampus do?
OnCampus teach pre-university programmes with opportunity for guaranteed progression to a wide range of undergraduate and Master’s degrees at leading universities in the U.K and mainland Europe. Since 2008, OnCampus has helped thousands of students progress to their chosen university. OnCampus is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.
Benefits
- Private Medical Insurance & Life Assurance cover
- Perkbox (includes hundreds of discounts)
- Salary sacrifice car leasing Scheme from Tusker; Cycle to Work scheme; Technology Purchasing Scheme
- Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
- Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)
Pension – Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.
Holiday – Enhanced holiday of 25 days plus U.K bank Holidays.
Direct Sales Coordinator employer: Cambridge Education Group
Contact Detail:
Cambridge Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Sales Coordinator
✨Tip Number 1
Familiarise yourself with the educational landscape, especially in the UK and Europe. Understanding the nuances of different educational systems will help you engage more effectively with prospective students.
✨Tip Number 2
Practice your communication skills, particularly over the phone and via email. Since the role involves intensive interaction with prospects, being able to convey information clearly and confidently is crucial.
✨Tip Number 3
Get comfortable with CRM systems and data management. Being organised and maintaining accurate records of interactions will not only help you track your progress but also demonstrate your attention to detail.
✨Tip Number 4
Showcase your proactive mindset by preparing questions about the role and the company during interviews. This demonstrates your enthusiasm and commitment to contributing positively to the team.
We think you need these skills to ace Direct Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Direct Sales Coordinator role. Emphasise your communication skills, attention to detail, and any sales experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you and explain how your background makes you a great fit.
Highlight Relevant Experience: In your application, focus on any previous roles or experiences that demonstrate your ability to engage with prospective students and convert leads. Use concrete examples to illustrate your success in similar situations.
Showcase Your Interpersonal Skills: Since the role requires exceptional interpersonal skills, make sure to provide examples of how you've successfully communicated complex information in the past. This could be through previous jobs, volunteer work, or even academic projects.
How to prepare for a job interview at Cambridge Education Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Direct Sales Coordinator. Familiarise yourself with how to engage prospective students and convert leads into applications, as this will be a key focus during your interview.
✨Showcase Your Communication Skills
Since the role involves extensive communication via phone, email, and chat, be prepared to demonstrate your exceptional interpersonal skills. Practice articulating complex information clearly and concisely, as this will be crucial in your interactions with potential students.
✨Highlight Your Organisational Skills
The job requires a high level of organisation and attention to detail. Be ready to discuss how you manage your time and keep track of multiple leads and interactions, perhaps by sharing examples from previous experiences.
✨Demonstrate a Proactive Mindset
The ideal candidate is proactive and results-driven. Prepare to share instances where you've taken initiative in past roles, especially in sales or customer service environments, to show that you can thrive under pressure and meet targets.
