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- Tasks: Guide students through their admissions journey and ensure a smooth registration process.
- Company: Join iheed, part of Cambridge Education Group, a leader in online medical education.
- Benefits: Enjoy discounts, wellness support, and enhanced holiday leave.
- Other info: Be part of a supportive team with opportunities for professional growth.
- Why this job: Make a real impact on students' educational journeys in a dynamic environment.
- Qualifications: Strong communication skills, attention to detail, and experience in customer service.
Admissions Executive
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Who are we looking for?
We are looking for a new Admissions Executive to join iheed, part of Cambridge Education Group.
The role is on a full-time, permanent basis with the location in Sandyford, South Dublin.
This Admissions Executive role is part of the Academic Affairs team, ensuring students have a seamless journey from applicant to enrolled student. This role is a critical link between the student recruitment and academic functions in iheed and provides students with an efficient and welcoming experience as they begin their studies. You will ensure students submit all documents required for registration, are enrolled correctly and on time, and guide them through the financial options for programme payment.
This is a busy and varied role with strong support but which requires you to work to tight deadlines on your own initiative. Strong attention to detail and excellent communication skills are critical. Our learners are at the heart of everything we do, and the ideal candidate will have a passion for ensuring student satisfaction through efficient and friendly processes.
As the iheed suite of programmes develop, you will assist with designing systems and processes to expand the admissions and student registration function.
Key activities & responsibilities as part of this Admissions Executive role:
* Log and track all incoming student applications using inhouse platforms.
* Liaise with incoming students to ensure each student provides all required documents, and that they are correct and valid.
* Identify and escalate atypical applications.
* Issue “Offer letters” for completed applications.
* Assist and resolve all queries from incoming students.
* Work closely with the Sales and Marketing and Academic Affairs teams to achieve admissions targets.
* Guide students through payment options for programmes.
Key aspects we will be looking for:
* Experience of maintaining clear and accurate records
* Evidence of effective team working
* Evidence of communication skills and clarity of writing
* Meticulous attention to detail
* Excellent approach to customer service
* Good working knowledge of standard IT systems
* Evidence of effective team working
* Capacity to manage and prioritise a high workload, often working to tight deadlines
* Problem solving skills
* Continuous improvement mindset
* Ability to work in a rapidly changing environment
Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible.
About iheed
iheed are a division of Cambridge Education Group. Since 1952, Cambridge Education Group has been delivering the highest quality academic programmes, providing a valuable stepping-stone for thousands of students to progress onto the world’s leading universities and maximise their career opportunities.
Established in 2013, iheed is a prestigious, globally recognised, online medical education organisation, built by doctors and healthcare professionals for doctors and healthcare professionals. By partnering with world-leading education institutions, we offer healthcare professionals around the world blended and online postgraduate medical education programmes on the world’s most advanced medical education learning platform.
At iheed, our mission is to help health care professionals resolve national health challenges by providing world class, accredited medical education online through our innovative programmes.
iheed’s vision is to be the recognised global leader in online medical education delivery providing postgraduate programmes directly to doctors, nurses and healthcare professionals to make a real difference to patient care.
Benefits
* Perkbox (includes hundreds of discounts)
* Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
* Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)
Pension Package – 5% matched contributions
Holiday – 25 Enhanced holiday plus public holiday
Admissions Executive
Admissions Executive employer: Cambridge Education Group
Contact Detail:
Cambridge Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Executive
✨Tip Number 1
Get to know the company inside out! Research iheed and its mission, values, and programmes. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guiding students and ensuring a smooth admissions process, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've successfully managed records or handled complex applications in the past. This will demonstrate that you can keep things organised and efficient, just like we need for the Admissions Executive role.
✨Tip Number 4
Don’t wait around! If you think you’re a good fit for the Admissions Executive position, apply through our website ASAP. The sooner you get your application in, the better your chances of landing that interview!
We think you need these skills to ace Admissions Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admissions Executive role. Highlight your experience in maintaining clear records and your communication skills, as these are key aspects we’re looking for.
Show Your Attention to Detail: In your application, demonstrate your meticulous attention to detail. This could be through examples of how you've successfully managed tight deadlines or resolved queries in previous roles.
Be Personable: Since this role is all about providing a welcoming experience for students, let your personality shine through in your writing. Show us your passion for customer service and helping others!
Apply Early: Don’t wait until the last minute! We recommend applying as soon as possible since interviews may happen before the application deadline. Head over to our website and get your application in!
How to prepare for a job interview at Cambridge Education Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admissions Executive role. Familiarise yourself with the key responsibilities and how they relate to student satisfaction. This will help you demonstrate your passion for ensuring a seamless journey for students.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved queries or provided exceptional customer service, as these will resonate well with the interviewers.
✨Highlight Your Attention to Detail
Attention to detail is critical for this position. Be ready to discuss specific instances where your meticulous nature helped avoid errors or improved processes. This could be anything from managing records accurately to ensuring all documents were correct for student registrations.
✨Demonstrate Your Problem-Solving Skills
Prepare to talk about challenges you've faced in previous roles and how you overcame them. The Admissions Executive role may involve handling atypical applications or tight deadlines, so showcasing your problem-solving mindset will be key to impressing the interviewers.