At a Glance
- Tasks: Support sales operations with reporting, CRM data management, and administrative processes.
- Company: Join Cambridge Design Partnership, an innovative partner for global brands and start-ups.
- Benefits: Flexible working, bonus opportunities, private healthcare, and 33 days holiday.
- Other info: Great career growth opportunities in a collaborative and people-centred environment.
- Why this job: Be part of a dynamic team driving innovation and making a real impact.
- Qualifications: Proficiency in Microsoft Office and experience with CRM systems like HubSpot or SAP.
The predicted salary is between 30000 - 40000 € per year.
The Sales Support Administrator plays a key role in supporting the Sales Operations function by providing accurate reporting, maintaining high-quality CRM data, and ensuring smooth administrative and operational processes across the sales lifecycle. The role works closely with sales, marketing, and business development teams to support lead management, reporting, planning activities, and system improvements, helping to enable effective decision-making and consistent sales performance.
Job Duties and Responsibilities
- Prepare and analyse sales and revenue data to support Market Leads’ regular meetings and monthly reporting requirements.
- Maintain the integrity of CRM data through regular audits and data quality checks within SAP Business ByDesign.
- Provide ongoing support to the sales team in relation to CRM usage, including responding to queries and uploading leads generated from conferences and events.
- Assist in the implementation and rollout of a new CRM system (planned for Summer 2026), ensuring effective integration into existing sales processes.
- Manage inbound sales enquiries by triaging leads received via the company website and allocating them to appropriate Market Leads, ensuring timely follow-up.
- Support the annual sales and marketing planning cycle by coordinating budgets and plans with key stakeholders and undertaking relevant sales analysis.
- Provide administrative support to the Business Development function, including organising proposal review meetings and preparing and distributing weekly project sales updates.
- Undertake additional administrative and operational duties as required to support the effective functioning of the sales and operations teams.
About You
Skills and attributes
- Demonstrable proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook, with the ability to analyse data and present information clearly.
- Experience using CRM systems, preferably HubSpot and/or SAP Business ByDesign, with a strong understanding of data management and pipeline tracking.
- Highly organised, with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
- Proactive and self-motivated, with the ability to identify issues and take initiative to resolve them.
- Flexible and adaptable, with a willingness to support a wide range of business development and administrative activities as required.
- Strong interpersonal and communication skills, with the confidence to engage effectively with stakeholders at all levels, including internal teams and external contacts.
Experience
- Previous experience in a Sales Support, Business Development, Commercial Operations, or Administrative role.
- Experience working with CRM systems, ideally HubSpot or SAP Business ByDesign, including data entry, reporting, and pipeline management.
- Proven experience in data analysis and reporting, particularly using Microsoft Excel (e.g. managing datasets, producing reports, and identifying trends).
- Experience supporting meetings and business processes, including scheduling, preparing materials, and taking minutes/actions.
- Exposure to sales or marketing environments, with an understanding of lead management and sales processes.
- Experience coordinating with multiple stakeholders and managing competing priorities in a fast-paced environment.
Education
- A-levels (or equivalent) required.
- A degree in a relevant field (e.g. Business, Marketing, Finance, or similar) is desirable but not essential.
- Additional training or certification in CRM systems, data analysis, or Microsoft Excel would be advantageous.
Desirable (but not essential)
- Experience supporting CRM implementation or system change projects.
- Familiarity with sales planning cycles, budgeting, or forecasting processes.
About Us
Cambridge Design Partnership (CDP) is an end-to-end innovation partner, propelling global brands and ambitious start-ups to success. We build breakthrough products and services – from insight to ideas, prototypes to production – bringing innovation to life. Our teams are multi-disciplinary, uniting scientific rigor, design ingenuity, and engineering excellence for consumer and healthcare clients. People-centred, deeply collaborative, and – above all – expert, we’re uniquely positioned to shape the future for consumers, patients, and industry. Even our ownership model is innovative: We’re 100% owned by our employees, ensuring an open culture and a total commitment to our projects’ success.
As part of our benefits package, we offer:
- flexible working
- a discretionary bonus
- excellent learning and development opportunities
- a 12% non-contributory pension
- private healthcare
- electric vehicle lease salary sacrifice scheme
- share incentive plan
- 33 days holiday inclusive of bank holidays
Sales Support Administrator in Cambridge employer: Cambridge Design
Cambridge Design Partnership is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to contribute to meaningful projects. With a strong focus on professional development, flexible working arrangements, and a unique employee ownership model, we ensure that our team members thrive both personally and professionally while enjoying a comprehensive benefits package that includes private healthcare and generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in sales support.
✨Tip Number 3
Practice your data analysis skills! Since the role involves CRM data management, being able to discuss your experience with tools like Excel will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Sales Support Administrator in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Administrator role. Highlight your experience with CRM systems and data analysis, as these are key for us. Use specific examples that showcase your skills in managing sales processes and supporting teams.
Showcase Your Skills:We want to see your proficiency in Microsoft Office, especially Excel. Include any relevant projects or tasks where you’ve used these tools to analyse data or create reports. This will help us understand how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Make sure to proofread for any typos or errors!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Cambridge Design
✨Know Your CRM Inside Out
Since the role involves maintaining high-quality CRM data, make sure you’re familiar with the systems mentioned in the job description, like HubSpot and SAP Business ByDesign. Brush up on how to manage data, track pipelines, and generate reports, as this will show your potential employer that you can hit the ground running.
✨Showcase Your Data Skills
The Sales Support Administrator role requires strong data analysis skills, especially in Excel. Prepare examples of how you've used Excel to analyse sales data or create reports in previous roles. Being able to discuss specific functions or techniques you’ve used will impress your interviewers.
✨Demonstrate Your Organisational Skills
This position demands a highly organised individual who can juggle multiple priorities. Think of instances where you successfully managed competing tasks or deadlines. Be ready to share how you keep yourself organised, whether it’s through tools, methods, or personal strategies.
✨Engage with Stakeholders
Strong interpersonal skills are key for this role. Prepare to discuss how you’ve effectively communicated with various stakeholders in past experiences. Whether it’s resolving queries or coordinating meetings, showing that you can engage confidently with different teams will be a big plus.
