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- Tasks: Be the friendly face of our front desk, welcoming visitors and managing calls.
- Company: Join Cambridge Design Partnership, a leading innovation partner for global brands.
- Benefits: Enjoy a competitive salary, private healthcare, and 33 days holiday.
- Why this job: Make a real impact by creating a warm environment for clients and colleagues.
- Qualifications: GCSE Grade 4/C in English and Maths; good IT skills required.
- Other info: Flexible hours and excellent career development opportunities await you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a friendly and organised Front of House Administrator to join us working part time, 22.5 hours a week. This is an onsite position, Monday-Friday typically 9:30-2:30pm with some potential for flexibility. This role is offered on a fixed-term contract basis to end Dec 2026.
Working as part of our front of house team, you will play a key role in creating a warm and professional welcome for visitors and callers. Based at our front desk, you will help answer calls, greet clients, book meeting rooms, and arrange business travel.
Job Duties and Responsibilities:
- Answering incoming calls
- Greeting visitors
- Support with the day-to-day running of CDP's Front of House reception
- Organising and booking international business travel
- Liaising with colleagues about upcoming business, providing quotes and suggesting cost-effective options
- Booking recurring internal meetings
- Monitor our meeting room booking system
- Perform other duties as assigned
About You:
We are after someone who is proactive, detail-oriented, and able to stay calm and efficient under pressure. You will also support the wider team with general admin tasks when needed. A positive, can-do attitude is a must.
Skills and Attributes:
- Understanding of data protection and confidentiality
- Attention to detail
- Confident working in a fast-paced environment
Education and Experience:
- Achieved at least GCSE Grade 4 / C (or equivalent) in English and Mathematics.
- Good IT proficiency, especially in Microsoft Word, Teams and Excel.
- Experience of booking international travel; flights, hotels, transfers is desirable.
About Us:
Cambridge Design Partnership (CDP) is an end-to-end innovation partner, propelling global brands and ambitious start-ups to success. We build breakthrough products and services – from insight to ideas, prototypes to production – bringing innovation to life. Our teams are multi-disciplinary, uniting scientific rigor, design ingenuity, and engineering excellence for consumer and healthcare clients. People-centred, deeply collaborative, and – above all – expert, we are uniquely positioned to shape the future for consumers, patients, and industry.
As part of our benefits package we offer:
- a discretionary bonus
- excellent learning and development opportunities
- a 12% non-contributory pension
- private healthcare
- electric vehicle lease salary sacrifice scheme
- share incentive plan
- 33 days holiday inclusive of public holidays, pro-rata
Front of House Administrator - FTC in Cambridge employer: Cambridge Design Partnership
Contact Detail:
Cambridge Design Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Administrator - FTC in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cambridge Design Partnership. Understand their values and what they do. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Front of House Administrator. Being confident and clear in your answers can really set you apart.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front of house role. Choose an outfit that’s professional yet comfortable. You want to look approachable and ready to welcome visitors with a smile.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Front of House Administrator - FTC in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Front of House Administrator role. Highlight your organisational skills, attention to detail, and any relevant experience in customer service or administration.
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it warm and professional, just like the welcome we want for our visitors. Mention why you’re excited about the role and how you can contribute to our team.
Showcase Your IT Skills: Since good IT proficiency is key for this role, don’t forget to mention your experience with Microsoft Word, Teams, and Excel. If you’ve booked international travel before, share that too – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cambridge Design Partnership
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front of House Administrator role. Familiarise yourself with the key responsibilities like answering calls, greeting visitors, and booking travel. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since this role requires a lot of organisation, be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully handled multiple responsibilities in the past, especially in fast-paced environments. This will show that you can stay calm and efficient under pressure.
✨Demonstrate Your People Skills
As the first point of contact, you'll need to create a warm and professional welcome. Think of specific instances where you've excelled in customer service or teamwork. Highlight your proactive attitude and ability to liaise effectively with colleagues and clients.
✨Brush Up on IT Proficiency
Since good IT skills are essential, especially in Microsoft Word, Teams, and Excel, be ready to discuss your experience with these tools. If possible, mention any relevant projects or tasks where you've used these applications to enhance your efficiency or productivity.