Social Care and Enhanced Response Support Worker in Otley

We are proud of the lasting difference our care and support makes to people's lives across Cambridgeshire, including those who are currently in prison. Are you ready, willing, and able to make an impact too? We are specifically looking for a Support Worker to join two of our teams: our dedicated Social Care Support Team who undertake this essential work within the prison setting at HMP Littlehey and our Enhanced Response Service team based in Cambourne.

Our Prevention and Early Intervention (P&EI) Services work hard to deliver multi-disciplinary social care interventions to prevent, reduce and/or delay escalations in formal or informal care and support needs. Within P&EI, our Support Workers deliver planned and personalised short-term care and support. They enable people to recover and maximise function, confidence, and independence. Support Workers within the prison setting work in pairs, with no lone working and will be provided with full training and support.

ERS is a fast-paced service providing support to service users who trigger their Tele Care Alarm and we also work alongside the ambulance service for non-injury falls. ERS also provides support to teams within the Cambridgeshire County Council such as the Reablement and Emergency Duty teams to provide planned calls to service users in the community to support with promoting independence.

This is a permanent position, totalling 35.25 hours per week. 21 hours per week will be spent at HMP Littlehey and 14.25 hours per week at Cambourne for which mileage expenses will be paid. The teams operate across 7 days a week, 365 days a year, so you will be required to work some evening shifts, early shifts and every other weekend. Additional and enhanced rates for weekend and Bank Holiday working will apply. Occasional travel across the county for meetings will be required.

Please note that this role does not meet the salary requirements for us to be able to offer sponsorship. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro-rate) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.

What will you be doing? Within the role at Littlehey, you will be working closely with health and social care professionals who are involved in the planning and delivery of Reablement care and support. You will be supporting the development of person-centred planning, where each person's plan has meaningful and achievable goals and assisting with activities of daily living and personal care, including washing, dressing/undressing, bathing and meal preparation. Your role will centre on helping people regain independence by motivating them to re-learn daily skills and supporting ongoing care need provisions.

Our ERS Support Workers also assist with the provision of all personal care such as washing, dressing, toileting, catheter care, feeding, meal preparation, medication and others. We respond to falls and telecare alerts to provide reassurance and practical assistance in coordination with other services, such as Fire and Rescue and Ambulance. As part of the team you will apply learning from adult protection, diversity and mental capacity act training, you will be responsible for recognising and reporting any situations, incidents or concerns in line with Council Policy.

You will be required to liaise effectively within the team and with other agencies e.g. assistive technology or health colleagues, to ensure the service is delivered effectively. You will also be required to complete both written and electronic documentation regarding our service user's care in accordance with CCC policy.

About you

Our Social Care Support Workers are motivated people of action. You will have the ability to demonstrate reliability, dedication and strength of character. You will have first-rate communication and listening skills, excellent interpersonal skills, with an element of patience and a tactful approach. You will be organised and self-motivated in order to manage your workload and will have a flexible approach to your working pattern. You will have a level 2 Care certificate or equivalent qualification and be willing to work towards a level 3.

The role involves travel from Littlehey to Cambourne and also across Cambridgeshire, using CCC pool vehicles which are manual drive so you will need to have a full driving licence applicable to manual vehicles. Please evidence on your supporting statement how you meet the essential criteria outlined in the attached job descriptions/person specifications.

Please note: We may close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.

If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader.

We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy.

On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.