At a Glance
- Tasks: Coordinate administrative activities and support coronial investigations in a dynamic environment.
- Company: Join the Cambridgeshire and Peterborough Coroner Service, committed to community and diversity.
- Benefits: Enjoy a comprehensive wellbeing package, flexible holidays, and professional development opportunities.
- Other info: Inclusive workplace with a focus on personal growth and community engagement.
- Why this job: Make a real impact while supporting bereaved families and enhancing service delivery.
- Qualifications: Experience in administration with strong organisational and communication skills required.
The predicted salary is between 27744 - 27744 £ per year.
An exciting opportunity has arisen to join the Cambridgeshire and Peterborough Coroner Service as a Senior Business Officer. This newly created role will provide senior operational, administrative, and business support across the Coroner Service, helping to ensure the smooth and effective coordination of administrative functions and the delivery of a high-quality service to Coroners, bereaved families and partner agencies.
Working closely with the Senior Coroners Officer, Coroners, Coroners Officers, and Administrative Team, you will play a key role in supporting service delivery, coordinating day-to-day workloads, monitoring performance, supporting service improvement initiatives and acting as a senior point of contact for complex administrative matters. This role offers an excellent development opportunity for an experienced administrator looking to progress into a senior operational support position.
Our benefits
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
- Opportunities to nominate and receive Employee Recognition Awards.
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.
What will you be doing?
The successful candidate will:
- Coordinate the day-to-day administrative activity across the Coroner Service, including providing telephone cover, preparing, and maintaining the Court Room set up, acting as a Court Usher and monitoring and actioning all incoming communication to the Coroner's inbox.
- Support the allocation and prioritisation of workloads within the administration team.
- Monitor performance, service standards, and operational processes.
- Support coronial investigations, inquests and associated administrative functions.
- Support business continuity, complaints, service reviews, and improvement projects.
- Develop effective partnerships with Coroners, Medical Examiner Offices, NHS organisations, police, and other agencies.
- Promote high standards of customer service across the service.
About you
We are looking for someone who:
- Has significant experience within an administrative, business support or operational support environment.
- Can effectively coordinate workloads and priorities within a busy service.
- Has excellent organisational, communication and problem-solving skills.
- Is confident in analysing information and producing reports and management data.
- Has experience of working with sensitive and confidential information.
- Can build positive working relationships with a wide range of stakeholders.
- Is committed to delivering excellent customer service.
- Can support, coach and guide colleagues to achieve service objectives.
- Can work professionally and compassionately when dealing with bereaved families and sensitive circumstances.
Experience within a Coroner Service, Local Authority, legal, judicial, or public sector environment would be advantageous but is not essential.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.
If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Senior Business Officer - Coroners Service in Huntingdon employer: Cambridge County Council
Cambridge County Council is an excellent employer, offering a supportive work culture that prioritises the wellbeing of its employees. With a focus on professional development and a comprehensive wellbeing package, this part-time Social Worker role in the Learning Disability Team provides meaningful opportunities to make a positive impact in the community while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Officer - Coroners Service in Huntingdon
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We think you need these skills to ace Senior Business Officer - Coroners Service in Huntingdon
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Cambridge County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Cambridge County Council
✨Get to Know Public Sector Values
Before your interview with Cambridge County Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Cambridge County Council.
