At a Glance
- Tasks: Coordinate care placements and ensure quality support for individuals in need.
- Company: Join Cambridgeshire County Council, dedicated to community welfare and inclusivity.
- Benefits: Enjoy a comprehensive wellbeing package, flexible holidays, and professional development opportunities.
- Other info: Be part of a diverse team committed to equality and community impact.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in public sector placements and strong compliance skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Brokerage Officer is part of the Adult Social Care Contract Management & Market Shaping service, which plays a critical role in ensuring people with care and support needs are matched with safe, appropriate, and value for money care and support. The Brokerage service works closely with social work teams, providers, and commissioning colleagues to support timely placements, manage system pressures, and uphold statutory duties across Cambridgeshire.
In this role, you will carry out person centred brokerage activity, implementing agreed processes to source and coordinate care and support that meets individual needs while managing risk, cost, and quality. You will work within clearly defined procedures, ensuring placements are made safely and efficiently, records are accurate, and issues are identified and escalated appropriately. By resolving the majority of queries at first point of contact, monitoring your own compliance, and contributing to continuous improvement of brokerage processes, the Brokerage Officer helps reduce delays, maintain service flow, protect public funds, and improve experiences for people using services.
Your work supports consistent practice across the service and enables the organisation to respond effectively to demand while maintaining high standards of quality and accountability.
What will you be doing? You will implement and report back on assigned tasks for the Authority, adhering to set processes to ensure that brokerage services are delivered safely and efficiently. They will be responsible for following all instructions and procedures to manage risk and secure value for money. You will monitor their own activities for compliance and accuracy, raising any risks or concerns with their supervisor or manager. They will maintain careful records and contribute to the effective operation of the team. You will also be required to participate in reviews and discussions to help improve brokerage processes, promote safe practice, and achieve service priorities through consistent and accurate reporting and you will deputise for their immediate manager from time to time.
About you: You will have previous experience of working across organisations in joint working arrangements including significant experience of public sector placement finding. You will have familiarity with contract management, compliance, risk assessment and performance monitoring, a proven record of participating in brokerage systems changes, programmes from planning through delivery with measurable results, delivering improved outcomes and sustainable markets. You will also have some experience in risk governance, market stewardship, and the management of provider/market failure.
We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs.
Brokerage Officers in Huntingdon employer: Cambridge County Council
Cambridgeshire County Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its employees. With a comprehensive benefits package, including flexible annual leave options, professional development opportunities, and paid volunteering hours, the Council fosters personal and professional growth while ensuring a meaningful impact on the community. Located in the diverse and vibrant region of Cambridgeshire, employees can enjoy a fulfilling career while contributing to the welfare of the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Officers in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your experience aligns with their mission, especially in areas like risk management and compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in brokerage and how you've contributed to improving processes in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Cambridgeshire County Council.
We think you need these skills to ace Brokerage Officers in Huntingdon
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experience align with the essential criteria in the job description. We want to see how you can contribute to our Brokerage service, so be specific about your relevant experiences!
Showcase Your Compliance Knowledge:Since this role involves managing compliance and risk, it’s a good idea to mention any previous experience you have in these areas. We’re looking for someone who can ensure placements are made safely and efficiently, so don’t hold back on sharing your expertise!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and keep your points concise. We appreciate well-structured applications that get straight to the point, making it easier for us to see your potential.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Cambridge County Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Brokerage Officer and the key responsibilities outlined in the job description. Familiarise yourself with concepts like person-centred brokerage, risk management, and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in public sector placement finding, contract management, and risk assessment. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see how your skills align with their needs.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the Brokerage service, team dynamics, or ongoing projects. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.
✨Emphasise Continuous Improvement
Highlight your commitment to continuous improvement in brokerage processes. Share any experiences where you've contributed to enhancing systems or practices in previous roles. This aligns well with the organisation's focus on maintaining high standards and improving service delivery.
