Business Support Officer in Hilton

Overview

We are recruiting a full-time Business Officer to provide high-quality administrative support to the Children in Care Commissioning and Home Finding Team.

This fixed-term post runs until March 31st 2027.

The Home Finding and Commissioning team contributes to delivering positive outcomes for children and young people by arranging suitable homes for children in care, ensuring homes are good quality and provide value for money.

The role can be undertaken remotely or from the office based at New Shire Hall.

Occasions when the post holder will be required to attend team and service meetings, including team training, should be expected.

This role works closely with the Children in Care Commissioning Team and Home Finding Team, providing all administrative activities to support the service as systems, processes, and provisions are developed to meet the needs of children and young people cared for by Cambridgeshire County Council.

You will provide high-quality administrative support to the team to help ensure the smooth and effective delivery of services.

This role offers an excellent opportunity to develop knowledge of Children’s Social Care.

You will need to use your own initiative, remain calm under pressure, and meet tight deadlines.

You will utilise strong organisational and communication skills to meet objectives, working both independently and collaboratively.

You will liaise with colleagues and professionals mostly via email and Microsoft Teams, so comfort with digital communications is important.

You will maintain a high standard of confidentiality and adhere to data protection requirements.

The role involves working across multiple databases and numerous spreadsheets, so an interest in data is important.

Accurate data entry and the ability to organise and maintain information are core parts of the role.

Training and support will be provided.

Responsibilities

• Provide administrative support to the Children in Care Commissioning and Home Finding Team to support service delivery, development of systems, processes, and provisions for children in care.
• Manage correspondence and communications with colleagues and professionals, primarily via email and Microsoft Teams.
• Support data entry, data management, and maintenance across multiple databases and spreadsheets.
• Handle calendar management, arrange meetings, take minutes, and support scheduling within defined processes.
• Contribute to meeting organisation and team activities, including attendance at team and service meetings and training sessions.
• Maintain strict confidentiality and adhere to data protection requirements.
• Work both independently and as part of a team, demonstrating initiative and the ability to work under pressure to meet deadlines.
• Support the development of efficient processes and systems to improve service delivery for children and young people in care.

Qualifications

• Excellent verbal and written communication skills.
• Experience with Microsoft Word, Excel, and Outlook.
• Ability to work within defined processes and procedures.
• Experience in calendar management, setting up meetings, and taking minutes.
• Strong teamwork skills and the ability to work effectively with colleagues.
• Willingness to learn and progress with a can-do attitude.
• Interest in working with data across various systems.

Benefits

• Annual leave, sick pay, pension, and mileage allowances.
• Comprehensive wellbeing package for wellbeing at work and at home, accessible to family members.
• Optional extra annual leave (pro-rata) via salary sacrifice; flexible bank holidays to suit personal circumstances.
• Additional Voluntary Contributions (Shared AVCs) to pension with tax and NI savings.
• Development opportunities, apprenticeships, and access to qualified coaches.
• Paid volunteering hours each year to make a positive impact during normal working hours.
• Access to Peer Support Groups through the IDEAL staff equality, diversity and inclusion network.
• Employee Recognition Awards and Our Cambs Rewards discounts, including car lease and Cycle to Work schemes.
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