At a Glance
- Tasks: Support library events and assist customers with online services.
- Company: Cambridge County Council, a community-focused organisation.
- Benefits: Flexible hours, wellbeing package, and a supportive work environment.
- Other info: Part-time role with opportunities for personal growth.
- Why this job: Join a friendly team and make a difference in your community.
- Qualifications: Great customer service skills and a passion for public libraries.
The predicted salary is between 12000 - 15000 £ per year.
Cambridge County Council is seeking a friendly and enthusiastic individual for a part-time position at Cottenham Library, requiring 13.75 hours weekly. The role emphasizes excellent customer service skills, initiative, and teamwork.
Responsibilities include:
- Supporting library events
- Assisting customers with online services
- Managing day-to-day library routines
An ardent interest in public libraries is essential, and prior library experience is a plus but not mandatory.
A comprehensive wellbeing package and flexible holiday options are included in the benefits.
Community Library Assistant: Customer Champion & Events in Cottenham employer: Cambridge County Council
Contact Detail:
Cambridge County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Library Assistant: Customer Champion & Events in Cottenham
✨Tip Number 1
Get to know the library and its community! Before your interview, spend some time visiting Cottenham Library. Familiarise yourself with their events and services so you can chat about them during your conversation. It shows initiative and genuine interest!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We all love a good story, so be ready to share how you’ve made someone’s day better!
✨Tip Number 3
Teamwork makes the dream work! Be prepared to discuss how you collaborate with others. Whether it’s in a previous job or a group project, highlight your ability to work well with a team, especially in a library setting.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land this role. Head over to our site, fill out your application, and don’t forget to showcase your passion for public libraries. We’re rooting for you!
We think you need these skills to ace Community Library Assistant: Customer Champion & Events in Cottenham
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for public libraries shine through in your application. We want to see that you're genuinely excited about the role and how you can contribute to our community.
Highlight Customer Service Skills: Since this role is all about being a Customer Champion, make sure to showcase any relevant experience you have in customer service. We love seeing examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can't wait to hear from you!
How to prepare for a job interview at Cambridge County Council
✨Show Your Enthusiasm for Libraries
Make sure to express your genuine interest in public libraries during the interview. Share any personal experiences or stories that highlight why you love libraries and how they’ve impacted your life. This will show your passion and commitment to the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this role is all about being a Customer Champion. Be ready to discuss how you would handle various customer scenarios.
✨Highlight Teamwork Experience
Since teamwork is crucial for this position, come prepared with examples of how you've successfully worked in a team environment. Discuss your role in group projects or events, and how you contributed to achieving common goals. This will show that you can collaborate effectively with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about upcoming library events or how the team collaborates on projects. This not only shows your interest in the role but also gives you insight into the library's culture and operations.