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- Tasks: Support library events and assist customers with online services.
- Company: Cambridge County Council, a community-focused organisation.
- Benefits: Flexible hours, wellbeing package, and holiday options.
- Other info: Part-time role with opportunities for personal growth.
- Why this job: Join a friendly team and make a difference in your community.
- Qualifications: Excellent customer service skills and a passion for public libraries.
The predicted salary is between 12000 - 15000 £ per year.
Cambridge County Council is seeking a friendly and enthusiastic individual for a part-time position at Cottenham Library, requiring 13.75 hours weekly. The role emphasizes excellent customer service skills, initiative, and teamwork.
Responsibilities include:
- Supporting library events
- Assisting customers with online services
- Managing day-to-day library routines
An ardent interest in public libraries is essential, and prior library experience is a plus but not mandatory.
A comprehensive wellbeing package and flexible holiday options are included in the benefits.
Community Library Assistant: Customer Champion & Events employer: Cambridge County Council
Contact Detail:
Cambridge County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Library Assistant: Customer Champion & Events
✨Tip Number 1
Get to know the library and its community! Before your interview, spend some time at Cottenham Library. Chat with staff and customers to understand their needs and how you can contribute. This shows your genuine interest and helps you stand out.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to see how you can bring that same enthusiasm to the library setting.
✨Tip Number 3
Be ready to discuss teamwork! Libraries thrive on collaboration, so come prepared with stories about how you’ve worked well in a team. Highlight your ability to support events and help others, as this is key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Community Library Assistant: Customer Champion & Events
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for public libraries shine through in your application. We want to see that you’re genuinely excited about the role and how you can contribute to our community.
Highlight Customer Service Skills: Since this role is all about being a Customer Champion, make sure to showcase any relevant experience you have in customer service. We love seeing examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cambridge County Council
✨Show Your Enthusiasm for Libraries
Make sure to express your passion for public libraries during the interview. Share any personal experiences or stories that highlight why you love libraries and how they’ve impacted your life. This will show your genuine interest in the role and align with the council's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, especially in a team setting. This will showcase your ability to be a Customer Champion at Cottenham Library.
✨Be Ready to Discuss Teamwork
Since teamwork is crucial for this role, come prepared with examples of how you've successfully worked in a team environment. Highlight your ability to collaborate, support colleagues, and contribute to group goals, as this will resonate well with the interviewers.
✨Familiarise Yourself with Library Services
Take some time to research the services offered by Cottenham Library and any upcoming events. Being knowledgeable about what the library provides will not only impress the interviewers but also allow you to discuss how you can contribute to enhancing these services.