Community Library Assistant

Our benefits include a comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family. You can buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme and take your bank holidays flexibly to better suit your personal circumstances. We offer opportunities to make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings, as well as access to development opportunities, apprenticeships, and qualified coaches to support your personal and professional growth.

We provide paid volunteering hours each year so you can make a positive impact on our community during your normal working day, access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network, and opportunities to nominate and receive Employee Recognition Awards. Additionally, you will have an Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.

What will you be doing? This is primarily a customer-facing role working in the library, dealing with enquiries, supporting customers to access online services, and promoting the Library offer in the community. There are many opportunities to support and deliver Library events, including Rhyme times and Story times. Although there is plenty of routine work, there are also many opportunities to be creative. Library experience is an advantage; however, we would love to hear from candidates who have demonstrated exceptional customer service skills in other contexts. Training will be given on specific library systems, but an ability to work with IT is essential. The successful candidate will be passionate about what public libraries can offer and able to promote our services both within the library and in the wider community.

About us: Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon, and St Ives, as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation, and our communities.

If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role, please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups, help us to foster an inclusive, supportive, and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader.

We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form, you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities, apprenticeships, our wellbeing package, staff benefits, and our commitment to equality, diversity, and inclusion.