At a Glance
- Tasks: Create a welcoming library space and assist customers across various locations.
- Company: Join a supportive team in the vibrant Cambridgeshire community.
- Benefits: Enjoy flexible hours, wellbeing packages, and opportunities for personal growth.
- Why this job: Make a positive impact while gaining valuable experience in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible working hours with opportunities to cover multiple libraries.
The predicted salary is between 1040 - 1560 Β£ per month.
We are currently recruiting for a 0 hours Relief Community Library Assistant. Although the named base for this position is Cambourne Library, the position holder will be expected to cover other libraries across South Cambs; Comberton, Linton, Sawston, Great Shelford, Papworth, Cottenham, Bar Hill, Histon and Willingham. This may be at short notice to cover sickness or planned to cover annual leave.
We are looking for friendly, enthusiastic, and versatile people. You will have high standards of customer care and be able to work using your own initiative. The successful candidates will be responsible for creating a friendly and welcoming library space for all customers and volunteers. You will be able to multi-task, be flexible and enjoy working under pressure. There will be scope for working in other locations, so flexibility and adaptability is a must. Due to the locations of the libraries and the nature of the role, access to a vehicle is essential. IT skills are essential for this role and full training will be given on library specific systems and processes. The role involves a significant amount of standing, bending, carrying books and pushing heavy trolleys.
Responsibilities:
- Be confident using your initiative.
- Have excellent communication and digital skills.
- Be able to work with volunteers.
- Be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock circulation procedures.
- Demonstrate a mature and professional attitude.
- Be able to work collaboratively with partners in the building.
This is a 0 hours permanent post. The salary is pro rata to reflect this. Interviews will be held at Cambourne Library on Tuesday 10th or Wednesday 11th March.
For more information or to chat about this opportunity please contact Lisa Dimaline, Area Library Manager, at: lisa.dimaline@cambridgeshire.gov.uk or 07464 527094.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Benefits:
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
- Opportunities to nominate and receive Employee Recognition Awards.
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.
If you donβt meet every single requirement in the job role but think this could be you, please donβt be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs.
Relief Community Library Assistant in Cambridge employer: Cambridge County Council
Contact Detail:
Cambridge County Council Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Relief Community Library Assistant in Cambridge
β¨Tip Number 1
Get to know the libraries in South Cambs! Familiarise yourself with their locations and services. This will not only help you feel more confident during interviews but also show your enthusiasm for the role.
β¨Tip Number 2
Practice your communication skills! Since you'll be working with a diverse range of customers and volunteers, being able to engage effectively is key. Try role-playing scenarios with friends or family to boost your confidence.
β¨Tip Number 3
Show off your IT skills! Brush up on library management systems and self-service machines. If you can demonstrate your tech-savviness during the interview, itβll definitely give you an edge.
β¨Tip Number 4
Donβt hesitate to reach out! If you have questions about the role or the application process, contact Lisa Dimaline directly. It shows initiative and can help you stand out from other candidates.
We think you need these skills to ace Relief Community Library Assistant in Cambridge
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for libraries and community service shine through. We want to see that you're not just looking for a job, but that you genuinely care about creating a welcoming space for everyone.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Mention your customer care experience and any IT skills you have, as these are key for us in this position.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youβd be a great fit!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Cambridge County Council
β¨Know Your Libraries
Familiarise yourself with the libraries you'll be covering, especially Cambourne Library. Understand their services and community needs, as this will show your enthusiasm and readiness to create a welcoming space for all customers.
β¨Showcase Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where youβve gone above and beyond to help someone, as this role heavily relies on high standards of customer care.
β¨Demonstrate Flexibility and Initiative
Be ready to discuss times when you've had to adapt quickly to changing circumstances. Highlight your ability to work under pressure and manage multiple tasks, as these are key traits for a Relief Community Library Assistant.
β¨Brush Up on IT Skills
Since IT skills are essential for this role, make sure you're comfortable with basic library management systems and self-service machines. If you have experience with similar technology, be sure to mention it during the interview.