Day Service Lead in Cambridge

The Day Service Lead is a key driving force in delivering vibrant, person centred day opportunities for adults with learning disabilities and older people. As part of our newly formed team of Day Service Leads, you'll help shape the future of the service - bringing fresh ideas, high standards, and a passion for meaningful support. Working closely with our colleagues and the Quality Assurance & Operations Manager, you'll oversee daily operations, ensure care documentation is accurate and compliant, and champion the delivery of engaging, purposeful activities both within the centre and out in the community. The role will have a direct and lasting impact - helping people build independence, confidence, and wellbeing, while driving continuous improvement across the service. You'll also play an active role in strengthening communication, promoting equality and inclusion, and contributing to the council's wider ambitions, including our commitment to becoming a Net Zero organisation.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits:

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro‑rate) through our salary sacrifice scheme (subject to operational considerations).
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• An Our Cambs Rewards account, giving you access to in‑store and online discounts as well as our Car Lease and Cycle to Work schemes.

What will you be doing?

You will oversee the daily running of the Day Service, ensuring safe, high‑quality support for adults with learning disabilities and older people. This includes allocating tasks, coordinating staffing levels, and keeping care plans, risk assessments, mental capacity assessments, and medication records accurate and compliant. You will line‑manage a team of Support Workers, providing supervision, guiding daily practice, managing rotas, and maintaining training and performance records. You'll also lead on safeguarding, medicines management, and responding to incidents or emergencies. Your role includes planning and overseeing meaningful activities, supporting community access, maintaining building safety, reporting facilities issues, and completing audits. You will work closely with families, carers, social workers, health professionals, and the Quality Assurance & Operations Manager to ensure joined‑up, person‑centred support.

About you:

You will have experience supporting vulnerable adults and a good understanding of safe, person‑centred practice. You'll be confident working within key legislation such as the Mental Capacity Act, safeguarding frameworks, and health and safety requirements, and able to complete or learn to complete care plans, risk assessments, and mental capacity assessments. You'll bring strong leadership skills, with the ability to supervise and motivate a team, manage staff resources, and maintain accurate records. Excellent communication, sound and accountable decision making, and the ability to prioritise a busy workload are essential, as is the ability to work closely with fellow Day Service Leads to maintain clear, consistent and effective communication across the service. A Level 3 Diploma in Health & Social Care is required, but we also welcome applicants with equivalent qualifications who have transferable skills from roles involving leadership, safeguarding, community support, health or education, who can demonstrate the ability to apply strong communication and sound decision making to a busy person‑centred service.

Interviews will be held w/c 22nd June.

About us:

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self‑organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs.

Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.