At a Glance
- Tasks: Engage with the community and provide friendly library services at Cherry Hinton Library.
- Company: Cambridgeshire Libraries, committed to diversity and community engagement.
- Benefits: Wellbeing package, flexible holidays, paid volunteering, and professional development opportunities.
- Other info: Dynamic role with opportunities for creativity and personal growth.
- Why this job: Shape the future of libraries while making a positive impact in your community.
- Qualifications: Passion for public libraries and excellent customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic and versatile person to help us shape the future of Cambridgeshire Libraries. We maintain a high-quality public library service, working in partnership with a range of other organizations and community groups.
The Community Library Assistants are the first point of contact for members of the public who are visiting and using our Libraries, and consequently the role is varied and allows staff to develop many different skills. This role is based at Cherry Hinton Library, Cambridge, however you must be able to travel to any of the other libraries within the District.
We want to recognise and celebrate the diversity of our local communities and be responsive to their needs. We also want to ensure that we are a fair and equitable employer, striving to achieve a diverse workforce that has the ability to understand, communicate and interact with people across cultures. We therefore encourage applications from all areas of our community.
Our benefits
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
- Opportunities to nominate and receive Employee Recognition Awards.
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.
Responsibilities
- Providing friendly, efficient, customer-facing, front-line public services to users of Cambridgeshire Libraries.
- Contributing to and promoting the library offer.
- Supporting library events and activities, including delivering Rhymetime and Storytime sessions.
- Supporting the wider aims and objectives of the service by assisting in delivery of partnership initiatives and outreach work.
This post requires the post holder to be mobile and able to work in any of the libraries identified within the hub and cluster. Library work can be physically demanding. This is a single-staffed library so in this role you would usually be lone working.
Qualifications
The successful candidate will have a flair for working with people, able to create a friendly and welcoming environment for a diverse range of customers. They will be excellent at multi-tasking, be quick and efficient, and enjoy working under pressure. The candidate will be passionate about what public libraries can offer, and able to promote our services. Although there is plenty of routine work, there is also scope to be creative. Training will be given on specific library systems, but an ability to work with IT is assumed. Although library experience is an advantage, we would also like to hear from candidates who have demonstrated exceptional customer service skills in other contexts.
Please note: all applications must be made online and we cannot accept CVs.
Equality, Diversity and Inclusion
We want to recognise and celebrate the diversity of our local communities and be responsive to their needs. We also want to ensure that we are a fair and equitable employer, striving to achieve a diverse workforce that has the ability to understand, communicate and interact with people across cultures. We are committed to building a workplace that is compassionate and inclusive as well as diverse. We are a Disability Confident Leader and fully support providing reasonable adjustments throughout the recruitment process. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing.
Community Library Assistant, Cherry Hinton in Cambridge employer: Cambridge County Council
Cambridge County Council is an excellent employer, offering a supportive work culture that prioritises the wellbeing of its employees. With a focus on professional development and a comprehensive wellbeing package, this part-time Social Worker role in the Learning Disability Team provides meaningful opportunities to make a positive impact in the community while enjoying a balanced work-life environment.
