At a Glance
- Tasks: Coordinate care placements and ensure quality support for individuals in need.
- Company: Join Cambridgeshire County Council, dedicated to community welfare and inclusivity.
- Benefits: Enjoy a comprehensive wellbeing package, flexible holidays, and professional development opportunities.
- Other info: Be part of a diverse team committed to equality and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in public sector placements and contract management is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Brokerage Officer is part of the Adult Social Care Contract Management & Market Shaping service, which plays a critical role in ensuring people with care and support needs are matched with safe, appropriate, and value for money care and support. The Brokerage service works closely with social work teams, providers, and commissioning colleagues to support timely placements, manage system pressures, and uphold statutory duties across Cambridgeshire.
In this role, you will carry out person centred brokerage activity, implementing agreed processes to source and coordinate care and support that meets individual needs while managing risk, cost, and quality. You will work within clearly defined procedures, ensuring placements are made safely and efficiently, records are accurate, and issues are identified and escalated appropriately. By resolving the majority of queries at first point of contact, monitoring your own compliance, and contributing to continuous improvement of brokerage processes, the Brokerage Officer helps reduce delays, maintain service flow, protect public funds, and improve experiences for people using services. Your work supports consistent practice across the service and enables the organisation to respond effectively to demand while maintaining high standards of quality and accountability. This role is fixed term for one year.
Appointment to this post will be subject to the outcome of a Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
What will you be doing?
You will implement and report back on assigned tasks for the Authority, adhering to set processes to ensure that brokerage services are delivered safely and efficiently. You will be responsible for following all instructions and procedures to manage risk and secure value for money. You will monitor your own activities for compliance and accuracy, raising any risks or concerns with your supervisor or manager. You will maintain careful records and contribute to the effective operation of the team. You will also be required to participate in reviews and discussions to help improve brokerage processes, promote safe practice, and achieve service priorities through consistent and accurate reporting and you will deputise for your immediate manager from time to time.
About you
You will have previous experience of working across organisations in joint working arrangements including significant experience of public sector placement finding. You will have familiarity with contract management, compliance, risk assessment and performance monitoring, a proven record of participating in brokerage systems changes, programmes from planning through delivery with measurable results, delivering improved outcomes and sustainable markets. You will also have some experience in risk governance, market stewardship, and the management of provider/market failure.
Please use your supporting statement in your application to outline how your skills and experience meet the essential criteria outlined in the Job Description/Person specification. Candidates who have submitted an application for this position within the previous three months will be considered from their existing application and are not required to reapply.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.
If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self‑organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader.
We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy.
We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and inclusion.
Brokerage Officer in Cambridge employer: Cambridge County Council
Cambridgeshire County Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its employees. With a comprehensive benefits package, including flexible annual leave options, professional development opportunities, and paid volunteering hours, the Council fosters personal and professional growth while ensuring a meaningful impact on the community. Located in the diverse and vibrant region of Cambridgeshire, employees can enjoy a fulfilling career while contributing to the welfare of the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Officer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We should know what makes Cambridgeshire County Council tick and how our skills align with their values. This will help us stand out as candidates who genuinely care about the mission.
✨Tip Number 3
Practice makes perfect! We can do mock interviews with friends or family to get comfortable with common questions. The more we rehearse, the more confident we'll feel when it’s our turn to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email shows our appreciation and keeps us fresh in the interviewer's mind. Plus, it’s a great chance to reiterate our enthusiasm for the role.
We think you need these skills to ace Brokerage Officer in Cambridge
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experience align with the essential criteria in the job description. We want to see how you can contribute to our Brokerage service, so be specific about your relevant experiences!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Showcase Your Experience:Don’t shy away from sharing your previous experiences in public sector placement finding or contract management. We’re looking for candidates who can demonstrate their ability to manage risk and ensure value for money, so give us the details!
Apply Through Our Website:Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cambridge County Council
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Brokerage Officer. Familiarise yourself with concepts like person-centred brokerage, risk management, and compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in public sector placement finding and contract management. Prepare specific examples of how you've contributed to improving processes or outcomes in past roles. This will demonstrate your ability to bring value to the team.
✨Ask Smart Questions
Prepare thoughtful questions about the Brokerage service and its challenges. Inquire about how they measure success in placements or what current issues they face. This shows your engagement and helps you assess if the role is the right fit for you.
✨Emphasise Teamwork
Since the role involves working closely with social work teams and providers, highlight your teamwork skills. Share examples of how you've collaborated effectively in the past, especially in joint working arrangements. This will illustrate your ability to contribute positively to the team dynamic.
