At a Glance
- Tasks: Provide essential business support to social care teams and families in need.
- Company: Join Cambridgeshire County Council, a leader in community care.
- Benefits: Enjoy sector-leading pay, flexible working, and a comprehensive wellbeing package.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of children and young people with disabilities.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Our Business Officer role is an important one, providing high quality business support to our community social care teams and the people that use our services. We invest in our Business Officers from the moment they join us. This includes sector-leading pay, benefits and training, and a career where you will make a difference every day.
As a Business Officer within the 0-25 Children's Disability Team at Cambridgeshire County Council, you'll play a key role in supporting families and helping the service run smoothly. You'll be the first point of contact for parents and carers via telephone and email, providing clear, compassionate guidance and ensuring enquiries are handled efficiently. Your day will be varied and fast paced, from updating and maintaining accurate records on our databases to minuting meetings and completing a range of essential administrative tasks. You'll be joining a friendly, supportive team that works collaboratively to make a real difference for children and young people with disabilities across the county.
We adopt a hybrid and flexible approach to work so, once trained, you will be able to work some of your days from an appropriate office location and home environment. Your office base will be determined on appointment but may include offices in Cambridge, March or Huntingdon.
Our benefits include:
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
- Opportunities to nominate and receive Employee Recognition Awards.
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.
As a Business Officer, you will be at the heart of our operations, working closely with the other team members to drive efficiency, improve processes, and enhance service delivery. Our Business Officers provide essential administrative support across the 0-25 Children’s Disability service working as part of dynamic and customer focused teams. You will deal with calls from members of the public as well as internal queries, record service user details, support onboarding of new team members and much more! For all aspects of the role full training and support is given.
The successful candidate must:
- Have excellent knowledge of Windows and Microsoft packages (including Word, Excel, Outlook, PowerPoint, Teams, and SharePoint) and able to pick up new IT systems effectively.
- Be excellent communicators both spoken and written.
- Work effectively with colleagues as part of a team and have a willingness to learn and progress with a can-do attitude.
- Be able to demonstrate they can work using their own initiative.
- Be empathetic and caring with the ability to remain emotionally resilient.
- Have proven experience and understanding of working with GDPR regulations.
- Be enthusiastic about providing high quality customer service.
- Be able to travel and work within Cambridgeshire County Council Offices.
If this sounds like you, please demonstrate how you meet all the essential criteria of the person specification in your personal statement.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Business Officer in Cambourne employer: Cambridge County Council
At Cambridgeshire County Council, we pride ourselves on being an exceptional employer, offering our Business Officers a supportive and collaborative work environment where they can truly make a difference in the lives of children and families. With sector-leading pay, comprehensive wellbeing packages, and numerous opportunities for personal and professional growth, our employees enjoy a fulfilling career while benefiting from flexible working arrangements and a strong commitment to equality, diversity, and inclusion. Join us in making a positive impact in our community while enjoying a rewarding and dynamic role.
StudySmarter Expert Advice🤫
We think this is how you could land Business Officer in Cambourne
✨Tip Number 1
Get to know the company! Research Cambridgeshire County Council and its values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Business Officer, you'll be the first point of contact for parents and carers. Role-play common scenarios with a friend to boost your confidence and ensure you can provide clear, compassionate guidance.
✨Tip Number 3
Prepare questions to ask during the interview. This shows your enthusiasm and helps you understand if the role is the right fit for you. Think about what you want to know about the team dynamics or training opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you access to all the latest updates and resources to help you land that Business Officer role.
We think you need these skills to ace Business Officer in Cambourne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about supporting families and making a difference in the community. Share personal experiences or motivations that connect you to the role.
Tailor Your Personal Statement:Make sure to customise your personal statement to highlight how you meet the essential criteria listed in the job description. We’re looking for specific examples of your skills and experiences that align with what we need in a Business Officer.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured responses that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits there.
How to prepare for a job interview at Cambridge County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Officer role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as providing support to social care teams and handling enquiries from parents and carers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a Business Officer, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, whether through phone calls, emails, or face-to-face interactions. Be ready to discuss how you can provide clear and compassionate guidance to families, as this will be a key part of your role.
✨Demonstrate Your IT Proficiency
Since the role requires strong knowledge of Microsoft packages and the ability to pick up new IT systems, brush up on your skills with Word, Excel, Outlook, and Teams. You might even want to mention any relevant experience you have with databases or record-keeping, as this will show you're prepared for the administrative aspects of the job.
✨Emphasise Your Team Spirit
The Business Officer position involves working closely with a supportive team. Be prepared to share examples of how you've collaborated with colleagues in the past. Highlight your willingness to learn and adapt, as well as your ability to work independently when needed. This will show that you're not just a great fit for the role, but also for the team culture.
