Business Officer in Alconbury

We are looking to appoint 2 full time Business Officer's (1 permanent and 1 fixed term post until 31/03/2027) to provide essential administrative and operational support to the Passenger Transport Team. We work closely with transport providers and families to ensure the Home to School Transport services are safe, reliable and meet the needs of those who are eligible. The role will be based at New Shire Hall, Emery Crescent, Alconbury Weald, Huntingdon, PE28 4YE with hybrid/flexible working arrangements.

Interviews will take place on Wednesday 17 June 2026 at New Shire Hall, Alconbury Weald, and will include a workload prioritisation task. Shortlisted candidates will be notified before the 10 June 2026. You will be considered for both roles unless you specify otherwise. For more information or a discussion about the role please contact: Sue Eagle - sue.eagle@cambridgeshire.gov.uk

Our benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.

What will you be doing?

The ideal candidate will have a strong working knowledge of Windows & Microsoft applications (including Word, Excel and Outlook). The role will require:

• A customer service approach across the whole team is paramount as you'll respond to queries from internal colleagues and external customers via phone and email.
• Coordinating and organising all administrative tasks, carry out daily activities as directed by the service.
• Adhere to business processes to achieve a quality and consistent service which may include tasks around eligibility, contracts and service delivery.
• Maintaining accurate records by using inhouse data systems to update information as required.

About you

To succeed in this role, you will need to be self‑motivated, organised and flexible, with the ability to manage your own workload, prioritise and forward plan. You will have excellent interpersonal skills combined with the ability to represent the service in a positive and professional manner, including communicating with a wide range of internal and external customers. You must be reliable, have a polite manner and a friendly approach to help you get on with people at all levels. You will need to be a good team worker but also be able to work on your own initiative when required and the ability to work under pressure to meet tight deadlines.

This is an exciting opportunity to gain experience within the Local Authority and develop knowledge and understanding of the Education Service.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.

If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self‑organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.

We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs.

Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.