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For Companies At a Glance
- Tasks: Manage customer savings accounts and provide top-notch service.
- Company: Reputable financial institution with a focus on customer satisfaction.
- Benefits: Hybrid working, private medical insurance, pension contributions, and learning opportunities.
- Why this job: Join a dynamic team and make a difference in customers' financial journeys.
- Qualifications: Strong customer service skills and knowledge of financial regulations.
- Other info: Great opportunity for career growth in the financial sector.
The predicted salary is between 30000 - 42000 £ per year.
A financial institution in the United Kingdom is seeking a skilled individual to manage existing customers’ savings accounts. The ideal candidate will deliver high-quality service and demonstrate excellent customer service skills along with a thorough understanding of financial regulations.
The role offers hybrid working options and numerous employee benefits including private medical insurance, pension contributions, and learning opportunities.
Customer Service Specialist - Financial Services | Hybrid (12m FTC) in Leicester employer: Cambridge & Counties Bank
Contact Detail:
Cambridge & Counties Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist - Financial Services | Hybrid (12m FTC) in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the financial services sector. They can give you insider tips on what the company values and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of financial regulations. We want to see you confidently discuss how you can manage customer accounts while adhering to these rules.
✨Tip Number 3
Showcase your customer service skills during the interview. Use real-life examples to demonstrate how you've handled challenging situations and delivered high-quality service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Service Specialist - Financial Services | Hybrid (12m FTC) in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and understanding of financial regulations. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service in the financial sector and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Skills: In your application, emphasise your communication skills and ability to handle customer queries effectively. We’re looking for someone who can deliver high-quality service, so give us examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cambridge & Counties Bank
✨Know Your Financial Regulations
Make sure you brush up on the key financial regulations relevant to savings accounts. Being able to discuss these confidently will show that you understand the industry and can provide the high-quality service expected in this role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to deliver excellent service.
✨Research the Company Culture
Take some time to understand the financial institution’s values and culture. This will help you tailor your responses to align with their expectations and demonstrate that you’re a good fit for their team.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to customer service or opportunities for professional development.
