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- Tasks: Join our Operations team to ensure top-notch service for new deposit account openings.
- Company: Dynamic financial services company focused on customer satisfaction.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Why this job: Be part of a team that makes a real difference in customer journeys.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: 12-month fixed-term contract with opportunities to learn and develop.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for someone to join our Operations team on a 12 month fixed‑term contract, to deliver a consistently high quality of service to our customers, deposit partners and internal/external stakeholders, with specific responsibility for new deposit account opening.
You would also provide support when required to the core customer service team who are responsible for servicing our customers in their day‑to‑day journey with Cambridge.
AML/KYC Onboarding Officer (12 month FTC) in Leicester employer: Cambridge & Counties Bank
Contact Detail:
Cambridge & Counties Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AML/KYC Onboarding Officer (12 month FTC) in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to AML/KYC processes and think about how your skills can contribute to delivering that high-quality service they’re after.
✨Tip Number 3
Practice common interview questions related to customer service and compliance. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace AML/KYC Onboarding Officer (12 month FTC) in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AML/KYC Onboarding Officer role. Highlight relevant experience and skills that match the job description, especially those related to customer service and account opening.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Operations team. Mention specific examples of how you've delivered high-quality service in previous roles.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of accuracy in AML/KYC processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates directly from us!
How to prepare for a job interview at Cambridge & Counties Bank
✨Know Your AML/KYC Basics
Make sure you brush up on your Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Since the role involves supporting the customer service team, be ready to share examples of how you've delivered excellent customer service in the past. Highlight any specific situations where you resolved issues or improved customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in onboarding new deposit accounts and how you would handle them. This will demonstrate your critical thinking and adaptability.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. During the interview, relate your answers back to how you align with their mission and how you can contribute to a high-quality service for customers and stakeholders alike.
