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- Tasks: Engage with residents to shape services and coordinate community events.
- Company: Cambridge City Council, committed to inclusive engagement and community voice.
- Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
- Other info: Full-time role with opportunities for career development and diverse experiences.
- Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
- Qualifications: Passion for community engagement and strong communication skills.
The predicted salary is between 37280 - 41771 £ per year.
The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.
In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.
Contract: Maternity Cover - 13-Months
Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.
Location: Cambridge 50% of week is office based or out on estate.
If you would like an informal chat, please contact Emily Downey.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Officer - Cambridge in Thetford employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer - Cambridge in Thetford
✨Tip Number 1
Get to know the Council's values and mission. When you’re chatting with colleagues or at events, drop in how your passion for community engagement aligns with their goals. It shows you’re not just interested in the role, but you genuinely care about making a difference.
✨Tip Number 2
Network like a pro! Attend any internal meetings or community events where you can meet key players. Building relationships with tenant representatives and other teams will help you stand out as someone who’s ready to collaborate and make an impact.
✨Tip Number 3
Prepare for informal chats! If you get the chance to speak with Emily Downey or others involved in the hiring process, have some thoughtful questions ready. This shows you’re proactive and genuinely interested in how you can contribute to resident engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it keeps everything organised and makes it easier for us to connect with you about the role.
We think you need these skills to ace Resident Engagement Officer - Cambridge in Thetford
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities. This will help you tailor your application to show us why you're the perfect fit!
Be Personal: When you're crafting your application, don’t just list your qualifications. Share your passion for community engagement and how you’ve made a difference in previous roles. We want to see your personality shine through, so let us know what drives you to support tenants and leaseholders!
Show Your Experience: Highlight any relevant experience you have with coordinating events, consultations, or working with community groups. Use specific examples to demonstrate how you've successfully engaged with residents in the past. This will give us a clear picture of what you can bring to the table!
Apply Through Our Website: Make sure to apply through our website by clicking ‘Apply Online’. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t forget to double-check everything before hitting submit – we can’t wait to hear from you!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Familiarise yourself with the local community and its needs. Research recent engagement initiatives and understand how they’ve impacted tenants and leaseholders. This will show your passion for inclusive engagement and help you connect with the interviewers.
✨Showcase Your Coordination Skills
Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to manage multiple stakeholders and ensure everyone’s voice is heard, as this is crucial for the Resident Engagement Officer role.
✨Demonstrate Your People Skills
This role is all about people! Be ready to discuss how you’ve built relationships with diverse groups. Share specific instances where you’ve facilitated discussions or resolved conflicts, showcasing your ability to engage effectively with residents.
✨Ask Insightful Questions
Prepare thoughtful questions about the Council's current engagement strategies and future plans. This not only shows your interest in the role but also demonstrates your proactive approach to understanding how you can contribute to positive outcomes for Cambridge’s tenants and leaseholders.