Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents to shape services and coordinate community events.
- Company: Cambridge City Council, committed to inclusive engagement and community voice.
- Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
- Other info: Full-time role with opportunities for career development and diverse experiences.
- Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
- Qualifications: Passion for community engagement and strong communication skills.
The predicted salary is between 37280 - 41771 £ per year.
The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.
In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.
Contract: Maternity Cover - 13-Months
Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.
Location: Cambridge 50% of week is office based or out on estate.
If you would like an informal chat, please contact Emily Downey.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Officer - Cambridge in Suffolk employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer - Cambridge in Suffolk
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections within the Council. They might have insights or even know about opportunities that aren't widely advertised.
✨Tip Number 2
Prepare for informal chats! If you can, grab a coffee with someone in the department you're interested in. It’s a great way to learn more about the role and show your enthusiasm.
✨Tip Number 3
Showcase your passion for community engagement! During interviews or discussions, share examples of how you've successfully engaged with residents or led projects that made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Resident Engagement Officer - Cambridge in Suffolk
Some tips for your application 🫡
Know Your Audience: When writing your application, keep in mind that we’re looking for someone who’s passionate about community engagement. Tailor your language and examples to show how you can connect with tenants and leaseholders effectively.
Showcase Your Experience: Highlight any previous roles or projects where you’ve engaged with communities or led initiatives. We want to see how your past experiences can translate into this role, so don’t hold back on the details!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, especially when it comes to engaging with residents and stakeholders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Familiarise yourself with the local community and its needs. Research recent engagement initiatives and understand how they’ve impacted tenants and leaseholders. This will show your passion for inclusive engagement and help you connect with the interviewers.
✨Showcase Your Coordination Skills
Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to manage multiple stakeholders and ensure everyone’s voice is heard, as this is crucial for the Resident Engagement Officer role.
✨Demonstrate Your People Skills
This role is all about people! Be ready to discuss how you’ve built relationships with diverse groups. Share specific instances where you’ve facilitated discussions or resolved conflicts, showcasing your commitment to community voice.
✨Ask Insightful Questions
Prepare thoughtful questions about the Council's current engagement strategies and future plans. This not only shows your interest in the role but also your proactive approach to understanding how you can contribute to positive outcomes for Cambridge’s residents.