Resident Engagement Officer - Cambridge in St Ives
Resident Engagement Officer - Cambridge

Resident Engagement Officer - Cambridge in St Ives

St Ives Full-Time 37280 - 41771 £ / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive work environment.
  • Other info: Full-time role with opportunities for career development and collaboration.
  • Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
  • Qualifications: Passion for community engagement and experience in coordinating projects.

The predicted salary is between 37280 - 41771 £ per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

If you would like an informal chat, please contact Emily Downey.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer - Cambridge in St Ives employer: Cambridge City Council

Cambridge City Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work environment where employees can thrive. As a Resident Engagement Officer, you will have the opportunity to make a tangible impact on the community by empowering tenants and leaseholders, while benefiting from a supportive culture that values professional development and flexible working arrangements. Located in the vibrant city of Cambridge, you will enjoy a dynamic role that not only enhances your career but also contributes to meaningful change in the lives of residents.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer - Cambridge in St Ives

✨Tip Number 1

Get to know the Council's values and mission. When you’re chatting with colleagues or during interviews, sprinkle in how your passion for community engagement aligns with their goals. It shows you’re not just a fit for the role, but for the team too!

✨Tip Number 2

Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and share your enthusiasm for the Resident Engagement Officer role. This can give you insider info and make you stand out when it comes to decision time.

✨Tip Number 3

Prepare for those informal chats! Think about questions you’d like to ask Emily Downey or others about the role. Showing genuine interest can really set you apart and help you get a feel for the team dynamics.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to be part of the Cambridge City Council team.

We think you need these skills to ace Resident Engagement Officer - Cambridge in St Ives

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills
Inclusivity Advocacy
Team Collaboration
Problem-Solving Skills
Adaptability
Interpersonal Skills
Public Speaking

Some tips for your application 🫡

Know the Role: Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities. This will help you tailor your application to show us why you're the perfect fit!

Be Personal: When you're crafting your application, don’t just list your qualifications. Share your passion for community engagement and how you’ve made a difference in previous roles. We want to see your personality shine through, so let us know what drives you to support tenants and leaseholders!

Showcase Your Experience: Highlight any relevant experience you have with coordinating events, consultations, or working with community groups. Use specific examples to demonstrate your skills in engaging with residents and making their voices heard. This is your chance to show us what you can bring to the table!

Apply Through Our Website: Make sure to apply through our website by clicking ‘Apply Online’. It’s the easiest way for us to receive your application and keep everything organised. Plus, it shows you’re keen on joining our team at Cambridge City Council!

How to prepare for a job interview at Cambridge City Council

✨Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement initiatives or projects that the Council has undertaken. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.

✨Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to work with diverse groups and manage multiple stakeholders, as this role requires collaboration with various teams and community partners.

✨Emphasise Communication Abilities

Effective communication is key in this role. Be ready to discuss how you’ve facilitated consultations or surveys in the past. Share specific strategies you used to ensure all voices were heard, especially from underrepresented groups.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the Council's future engagement plans. This not only shows your interest but also gives you a chance to demonstrate your understanding of the importance of resident-led projects and decision-making.

Resident Engagement Officer - Cambridge in St Ives
Cambridge City Council
Location: St Ives

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