Resident Engagement Officer - Cambridge in Shillington

Resident Engagement Officer - Cambridge in Shillington

Shillington Full-Time 37280 - 41771 € / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive work environment.
  • Other info: Full-time role with opportunities for career development and collaboration.
  • Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
  • Qualifications: Passion for community engagement and experience in coordinating projects.

The predicted salary is between 37280 - 41771 € per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

If you would like an informal chat, please contact Emily Downey.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer - Cambridge in Shillington employer: Cambridge City Council

Cambridge City Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that empowers employees to make a real difference in the community. With a strong focus on professional development and meaningful engagement, staff have the opportunity to shape local services while enjoying flexible working patterns and a supportive environment. Located in the vibrant city of Cambridge, employees benefit from a rich cultural backdrop and a commitment to diversity, making it an ideal place for those passionate about community engagement.

Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Resident Engagement Officer - Cambridge in Shillington

Tip Number 1

Network like a pro! Reach out to colleagues and connections within the Council. They might have insights or even know about opportunities that aren't widely advertised. Plus, a friendly chat can make you stand out!

Tip Number 2

Get involved in community events! Attend local meetings or workshops related to tenant engagement. This shows your commitment and helps you build relationships with residents and stakeholders, which is key for this role.

Tip Number 3

Prepare for interviews by practising common questions related to resident engagement. Think about your past experiences and how they align with the role. We want to see your passion for inclusive engagement shine through!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in Cambridge.

We think you need these skills to ace Resident Engagement Officer - Cambridge in Shillington

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills

Some tips for your application 🫡

Know the Role:Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities mentioned.

Be Personal:When you're crafting your application, let your personality shine through! Share your passion for community engagement and how you’ve made a difference in previous roles. We love seeing genuine enthusiasm!

Tailor Your Application:Don’t just send a generic application. Tailor it to highlight your relevant experience and skills that match the job description. Show us why you’re the perfect fit for this specific role at Cambridge City Council.

Apply Through Our Website:Make sure to apply through our website by clicking ‘Apply Online’. It’s the easiest way for us to receive your application and keep everything organised. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Cambridge City Council

Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement initiatives or projects that the Council has undertaken. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.

Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to work with diverse groups and manage multiple stakeholders, as this role requires collaboration with various teams and community partners.

Emphasise Communication Abilities

Since this role is people-focused, be ready to demonstrate your strong communication skills. Think of specific instances where you've effectively engaged with residents or facilitated discussions, showcasing your ability to listen and respond to community concerns.

Ask Insightful Questions

Prepare thoughtful questions about the role and the Council's engagement strategies. This not only shows your interest but also gives you a chance to understand their expectations better. Consider asking about the challenges they face in resident engagement and how you can help address them.