At a Glance
- Tasks: Lead a team to tackle anti-social behaviour and deliver customer-focused services.
- Company: Join Cambridge City Council, dedicated to improving local lives and supporting staff development.
- Benefits: Enjoy flexible working, generous leave, and access to the Local Government Pension Scheme.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: Experience in investigations and knowledge of anti-social behaviour legislation required.
- Other info: Role involves travel around the city; DBS check is mandatory.
The predicted salary is between 40476 - 45718 £ per year.
At Cambridge City Council we work hard to improve the lives of local residents, and we value everyone who works with us, no matter what their role. We are committed to supporting and developing our staff and have an exciting opportunity for a creative and agile thinker who will work with our Public Safety Team to reduce anti-social behaviour in the city.
You will lead, motivate and empower your team to ensure effective delivery of customer focused services in relation to interpersonal and Environmental ASB. In addition, you will carry out the full range of duties within the interpersonal and Environmental ASB team from basic investigations to the most complex cases.
About You: To assist us in delivering the team priorities we are looking for a highly motivated individual with:
- Experience of carrying out investigations relating to interpersonal and Environmental anti-social behaviour.
- A good understanding of the issues surrounding crime and anti-social behaviour.
- Good knowledge of current Government legislation and tools available to deal with ASB.
- A background in problem resolution and enforcement processes.
- The ability to work independently as well as part of a team.
- Excellent interpersonal skills and a flair for partnership working.
- Ability to handle difficult situations on an individual and group level.
- Excellent attention to detail.
- Case file management.
- The ability to prioritise workload and work to deadlines.
What we can offer:
- Family friendly policies.
- Agile and Flexible working.
- Generous annual leave allowance 25 days per annum, rising to 30 days after five years continuous service; plus 8 days public holidays (pro rata for part time).
- Flexible Bank Holidays.
- Annual leave purchasing scheme.
- Access to the highly valued Local Government Pension Scheme (LGPS).
- Additional Voluntary Contribution (Shared AVC) Scheme.
- A variety of learning and development opportunities via a range of sources and methods.
- Confidential advice and support via the Employee Assistance Programme.
- Health and well-being programme.
- Professional Membership Fees paid for, dependent on the role.
- Subsidy for public transport.
- Relocation Assistance may be payable in approved cases.
- Staff reward and recognition framework.
The role is subject to an enhanced DBS check. Due to the nature of this position, you will need to be able to travel around the city for appointments and meetings (some of which may be in the evening or occasional weekends) (by car or bike).
Hours: This is a full-time role, for 37 hours per week.
Working Pattern: Monday - Friday
Contract: Permanent
Salary: GBP 40,476 - GBP 45,718 (City Pay Band 6), pro rata for part time.
Region: Cambridge
Location:
Package: Permanent
Contractual hours: 37
Basis: Full time
Senior Pensions Officer (Permanent) employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Officer (Permanent)
✨Tip Number 1
Familiarise yourself with the latest Government legislation and tools related to anti-social behaviour. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with professionals already working in public safety or similar roles. Attend local community meetings or forums where issues of anti-social behaviour are discussed, as this can provide valuable insights and connections.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully handled investigations or resolved conflicts. Highlighting your problem resolution skills will be crucial in showcasing your suitability for the role.
✨Tip Number 4
Demonstrate your ability to work both independently and as part of a team by sharing stories that reflect your adaptability. This will show that you can thrive in various working environments, which is essential for this position.
We think you need these skills to ace Senior Pensions Officer (Permanent)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in investigations and knowledge of anti-social behaviour issues.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your problem resolution background, case file management, and ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying and how your skills meet the needs of the Public Safety Team. Use specific examples from your past experiences to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Cambridge City Council
✨Showcase Your Investigation Skills
Be prepared to discuss your experience with investigations related to anti-social behaviour. Highlight specific cases you've worked on, the methods you used, and the outcomes. This will demonstrate your capability to handle the complexities of the role.
✨Understand Current Legislation
Familiarise yourself with the latest government legislation regarding anti-social behaviour. Being able to reference specific laws or tools during your interview will show that you are knowledgeable and serious about the position.
✨Demonstrate Team Leadership
Since the role involves leading a team, think of examples where you've successfully motivated and empowered others. Discuss your leadership style and how you handle difficult situations within a team setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage difficult situations. Practice articulating your thought process and decision-making strategies in these scenarios to impress the interviewers.