Assistant Housing Officer - Cambridge
We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, focusing on tenancy and estate management.
In this exciting role, you will be responsible for:
- Working on your own geographical patch
- Assisting with the delivery of housing management services
- Assisting with resolving complex issues such as anti-social behaviour
- Assisting with project management and environmental improvements
- Giving support, guidance, and advice to local neighbourhood residents associations
Our ideal candidate will be able to work on their own initiative and manage a busy workload. They will join us with excellent customer service skills and have the ability to build effective relationships. It is important that they have an understanding of key safeguarding principles, as well as excellent communication, organisation and IT skills. They may already work in a housing role, or they may be working in a role within law enforcement, social services, mental health services, or even the military. If this sounds like you, we would welcome your application.
Due to the nature of this position, you will need to have a full driving licence and access to your own vehicle, which is insured for business use; or be willing to cycle around the city.
Why join us?
As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a wide range of benefits , including:
- Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
- Access to the Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working options
- Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
- Family friendly policies and Flexible
