Resident Engagement Officer - Cambridge in Peterborough
Resident Engagement Officer - Cambridge

Resident Engagement Officer - Cambridge in Peterborough

Peterborough Full-Time 37280 - 41771 £ / year (est.) No home office possible
Cambridge City Council

At a Glance

  • Tasks: Engage with residents to shape services and coordinate community events.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
  • Other info: Full-time role with opportunities for career development and diverse experiences.
  • Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
  • Qualifications: Passion for community engagement and strong communication skills.

The predicted salary is between 37280 - 41771 £ per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

If you would like an informal chat, please contact Emily Downey.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer - Cambridge in Peterborough employer: Cambridge City Council

Cambridge City Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that empowers employees to make a real difference in the community. As a Resident Engagement Officer, you will have the opportunity to engage directly with tenants and leaseholders, shaping services that enhance their living experience while benefiting from professional development opportunities and a supportive environment. With flexible working patterns available and a commitment to diversity, this role offers a meaningful career path in the heart of Cambridge.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer - Cambridge in Peterborough

✨Tip Number 1

Network like a pro! Reach out to colleagues and connections within the Council. They might have insights or even know about opportunities that aren't widely advertised. Plus, a friendly chat can help you stand out!

✨Tip Number 2

Get involved in community events! Attend local meetings or workshops related to tenant engagement. This shows your commitment and helps you build relationships with residents and stakeholders, which is key for this role.

✨Tip Number 3

Prepare for interviews by understanding the Council's current projects and challenges. Tailor your responses to show how your skills can directly contribute to improving resident engagement and community voice.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Resident Engagement Officer - Cambridge in Peterborough

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills
Inclusivity Advocacy
Team Collaboration
Problem-Solving Skills
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Know Your Audience: When writing your application, keep in mind that we’re looking for someone who’s passionate about community engagement. Tailor your language and examples to show how you can connect with tenants and leaseholders effectively.

Showcase Your Experience: Highlight any previous roles or projects where you’ve engaged with communities or led initiatives. We want to see how your past experiences can translate into meaningful contributions in this role.

Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, so get to the point while still showcasing your enthusiasm for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter.

How to prepare for a job interview at Cambridge City Council

✨Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement initiatives or projects that have been successful in Cambridge. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.

✨Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or consultations. Be ready to discuss how you managed logistics, engaged participants, and ensured positive outcomes. This will demonstrate your ability to handle the dynamic nature of the role.

✨Understand the Council's Responsibilities

Brush up on the responsibilities of the Council as a registered landlord. Knowing the legal and ethical obligations will help you articulate how you can support these in your role. It’s crucial to show that you understand the bigger picture of tenant engagement.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in real-life situations. Think about potential challenges in resident engagement and how you would address them. This will highlight your proactive approach and readiness to tackle issues head-on.

Resident Engagement Officer - Cambridge in Peterborough
Cambridge City Council
Location: Peterborough

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