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- Tasks: Engage with residents to shape services and coordinate community events.
- Company: Cambridge City Council, committed to inclusive engagement and community voice.
- Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
- Other info: Full-time role with opportunities for career development and diverse experiences.
- Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
- Qualifications: Passion for community engagement and strong communication skills.
The predicted salary is between 37280 - 41771 £ per year.
The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.
In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.
Contract: Maternity Cover - 13-Months
Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.
Location: Cambridge 50% of week is office based or out on estate.
If you would like an informal chat, please contact Emily Downey.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Officer - Cambridge in Papworth Everard employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer - Cambridge in Papworth Everard
✨Tip Number 1
Get to know the Council's values and mission. When you’re chatting with colleagues or at events, drop in how your passion for community engagement aligns with their goals. It shows you’re not just a fit for the role, but for the team too!
✨Tip Number 2
Network like a pro! Attend local events or community meetings where you can meet residents and other stakeholders. Building those connections can give you insights into what’s important to the community and help you stand out.
✨Tip Number 3
Be proactive in showcasing your skills. If you’ve led any community projects or initiatives, share those stories during conversations. Real-life examples of your impact can make a lasting impression on decision-makers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining the team and making a difference in Cambridge.
We think you need these skills to ace Resident Engagement Officer - Cambridge in Papworth Everard
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities mentioned.
Be Yourself: We want to see the real you! Use your own voice in your application. Share your passion for community engagement and how you can contribute to making a positive impact for Cambridge’s tenants and leaseholders.
Tailor Your Application: Don’t just send a generic application. Highlight specific experiences that relate to coordinating events, consultations, and working with diverse groups. Show us why you’re the perfect fit for this dynamic role!
Apply Through Our Website: Make sure to apply through our website by clicking ‘Apply Online’. It’s the easiest way for us to receive your application and keep everything organised. We can’t wait to hear from you!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Familiarise yourself with the local community and its needs. Research recent engagement events or initiatives that the Council has undertaken. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.
✨Showcase Your Coordination Skills
Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to work with diverse groups and manage multiple tasks, as this role requires strong organisational skills to handle consultations and resident-led projects.
✨Emphasise Team Collaboration
This role involves working closely with various teams and community partners. Be ready to discuss how you've collaborated in the past, focusing on your communication skills and ability to build relationships. Mention any experience you have with advisory boards or similar groups.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations related to resident engagement. Think about potential challenges you might face and prepare thoughtful responses that demonstrate your problem-solving skills and commitment to positive outcomes for tenants and leaseholders.