Housing Advisor - Cambridge in Outwell

Housing Advisor - Cambridge in Outwell

Outwell Full-Time 37280 - 41771 £ / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Provide tailored housing advice and support to prevent homelessness.
  • Company: Join a dynamic team at the Cambridge City Council.
  • Benefits: Generous annual leave, flexible working, and professional development opportunities.
  • Other info: Enjoy a supportive work environment with great career growth potential.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Experience in housing legislation or customer advice is a plus.

The predicted salary is between 37280 - 41771 £ per year.

We are recruiting for a fixed term Housing Advisor to work in our busy Housing Advice Service. The role is responsible for carrying out statutory functions under homelessness legislation; offering tailored housing advice and options to prevent and relieve homelessness and advising on the rights of tenants under housing laws.

If you have experience of working within homelessness legislation, landlord and tenant law or have practical experience of decision making and offering complex advice to customers with a range of needs; the ability to work under pressure on your own initiative and as part of a busy team, and enjoy a challenge, then we would like to hear from you. An Enhanced DBS check is required for this post.

What we can offer:

  • A variety of learning and development opportunities via a range of sources and methods
  • Access to the highly valued Local Government Pension Scheme (LGPS)
  • Additional Voluntary Contribution (Shared AVC) Scheme
  • Agile and Flexible working
  • Annual leave purchasing scheme
  • Annually negotiated pay and award progression
  • Confidential advice and support via an Employee Assistance Programme
  • Cycle to Work Scheme
  • Family friendly policies
  • Flexible Bank Holidays
  • Free swimming at CCC swimming pools
  • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
  • Gym Membership salary sacrifice scheme
  • Home & Electronics salary sacrifice scheme
  • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
  • Professional Membership Fees paid for, dependent on role
  • Relocation Assistance may be payable in approved cases
  • Staff reward and recognition framework- including annual staff awards ceremony
  • Subsidy for public transport
  • Your Care dynamic wellbeing platform

Hours: This is a full-time role, for 37 hours per week

Working Pattern: Monday to Friday

Contract: Fixed Term until 31 March 2028

Salary: £37,280 - £41,771 per annum (City Pay Band 5)

Location: Our Mandela House office in Cambridge with some flexibility to work from home.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application.

Housing Advisor - Cambridge in Outwell employer: Cambridge City Council

As a Housing Advisor with us in Cambridge, you will join a supportive and dynamic team dedicated to making a real difference in the community. We offer a wealth of benefits including flexible working arrangements, generous annual leave, and professional development opportunities, all within a culture that values employee wellbeing and recognition. Our commitment to your growth and work-life balance makes us an exceptional employer for those passionate about housing and social justice.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Advisor - Cambridge in Outwell

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to housing advice and legislation. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the role.

✨Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your experience with homelessness legislation and tenant rights. This can really set you apart during interviews and demonstrate your expertise.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our job listings for any new opportunities that pop up in the housing sector.

We think you need these skills to ace Housing Advisor - Cambridge in Outwell

Knowledge of Homelessness Legislation
Understanding of Landlord and Tenant Law
Decision-Making Skills
Ability to Offer Complex Advice
Customer Service Skills
Ability to Work Under Pressure
Initiative
Teamwork
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience with homelessness legislation and landlord-tenant law. We want to see how your skills match the role, so don’t hold back on showcasing your relevant experience!

Showcase Your Problem-Solving Skills: In your written application, give examples of how you've successfully offered complex advice to customers. We love seeing candidates who can think on their feet and provide tailored solutions under pressure.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Cambridge City Council

✨Know Your Legislation

Make sure you brush up on homelessness legislation and landlord-tenant laws before the interview. Being able to discuss these topics confidently will show that you understand the role and can provide the tailored advice needed.

✨Showcase Your Experience

Prepare specific examples from your past work where you've successfully advised clients or made complex decisions. This will help demonstrate your ability to handle the challenges of the role and your experience in a busy environment.

✨Practice Under Pressure

Since the role involves working under pressure, consider doing mock interviews with a friend or mentor. This will help you get comfortable with answering questions quickly and effectively, just like you would need to in the job.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics or the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Housing Advisor - Cambridge in Outwell
Cambridge City Council
Location: Outwell

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