At a Glance
- Tasks: Support residents in shaping their communities and council services through engagement activities.
- Company: Join a community-focused council dedicated to empowering local voices.
- Benefits: Flexible working, generous leave, pension scheme, and professional development opportunities.
- Other info: Opportunity to complete an apprenticeship in community engagement.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about working with communities and helping residents have a real voice in local decision‑making? We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.
About the Role
As a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued. You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.
Key Responsibilities
- Promote and deliver resident participation opportunities for tenants and leaseholders
- Build strong relationships with residents, community groups and council services
- Lead and support place‑based engagement activities, including estate walkabouts and community events
- Coordinate and communicate engagement opportunities using a range of online and printed methods
- Gather and develop content for social media, webpages and printed publications
- Actively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participate
You will bring:
- Strong people and communication skills
- The ability to build trust and positive relationships with diverse communities
- Experience or interest in community engagement, participation or volunteering
- Confidence using digital and printed communication channels
- A proactive approach to reaching under‑represented groups and removing barriers to involvement
The post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities. The suitable candidate will require a Full UK Driving License.
What we can offer:
- A variety of learning and development opportunities via a range of sources and methods
- Access to the highly valued Local Government Pension Scheme (LGPS)
- Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working
- Annual leave purchasing scheme
- Annually negotiated pay and award progression
- Confidential advice and support via an Employee Assistance Programme
- Cycle to Work Scheme
- Family friendly policies
- Flexible Bank Holidays
- Free swimming at CCC swimming pools
- Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
- Gym Membership salary sacrifice scheme
Resident Engagement Assistant - Cambridge in Norfolk employer: Cambridge City Council
As a Resident Engagement Assistant in Cambridge, you will join a supportive and community-focused environment that values resident voices and fosters meaningful participation. The company offers a range of benefits including access to the Local Government Pension Scheme, flexible working arrangements, and generous annual leave, alongside opportunities for professional growth through apprenticeships and training. With a commitment to inclusivity and engagement, this role provides a unique chance to make a real impact in the local community while enjoying a collaborative and dynamic work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Assistant - Cambridge in Norfolk
✨Tip Number 1
Get to know the community! Before your interview, spend some time researching the local area and its residents. Understanding their needs and concerns will show that you’re genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at community events. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Show off your skills! Prepare examples of how you've engaged with communities in the past. Whether it’s through volunteering or previous jobs, real-life stories will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Engagement Assistant - Cambridge in Norfolk
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for community engagement! Share any relevant experiences or projects that highlight your commitment to helping residents have a voice in local decision-making.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background fits perfectly with what we're looking for!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, as this will help us understand your thoughts and intentions better.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Understand the key issues residents face and think about how you can contribute to addressing them. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Resident Engagement Assistant, strong communication skills are essential. Prepare examples of how you've successfully engaged with diverse groups in the past. Be ready to discuss your approach to building trust and relationships, as this will be crucial in your role.
✨Demonstrate Proactivity
Highlight any experiences where you've taken the initiative to involve under-represented groups in community activities. Discuss specific strategies you've used to reach out and engage these communities, as this aligns perfectly with the job's focus on increasing participation.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as organising a community event or addressing concerns from residents. Be prepared to discuss how you would handle these situations, showcasing your problem-solving skills and ability to adapt to different challenges.
