At a Glance
- Tasks: Support residents in shaping their communities and engage them in local decision-making.
- Company: Join a dynamic council team dedicated to community engagement.
- Benefits: Flexible working, generous leave, pension scheme, and professional development opportunities.
- Other info: Opportunity to complete an apprenticeship in community engagement.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community involvement.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about working with communities and helping residents have a real voice in local decision‑making? We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.
About the Role
As a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued. You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.
Key Responsibilities
- Promote and deliver resident participation opportunities for tenants and leaseholders
- Build strong relationships with residents, community groups and council services
- Lead and support place‑based engagement activities, including estate walkabouts and community events
- Coordinate and communicate engagement opportunities using a range of online and printed methods
- Gather and develop content for social media, webpages and printed publications
- Actively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participate
You will bring:
- Strong people and communication skills
- The ability to build trust and positive relationships with diverse communities
- Experience or interest in community engagement, participation or volunteering
- Confidence using digital and printed communication channels
- A proactive approach to reaching under‑represented groups and removing barriers to involvement
The post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities. The suitable candidate will require a Full UK Driving License.
What we can offer:
- A variety of learning and development opportunities via a range of sources and methods
- Access to the highly valued Local Government Pension Scheme (LGPS)
- Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working
- Annual leave purchasing scheme
- Annually negotiated pay and award progression
- Confidential advice and support via an Employee Assistance Programme
- Cycle to Work Scheme
- Family friendly policies
- Flexible Bank Holidays
- Free swimming at CCC swimming pools
- Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
- Gym Membership salary sacrifice scheme
Resident Engagement Assistant - Cambridge in Leicester employer: Cambridge City Council
As a Resident Engagement Assistant in Cambridge, you will join a supportive and community-focused organisation that values the voices of its residents. With a strong emphasis on professional development, you will have access to various learning opportunities, flexible working arrangements, and a generous benefits package, including a Local Government Pension Scheme and family-friendly policies. This role not only allows you to make a meaningful impact in the community but also offers a pathway for personal growth and engagement with diverse groups.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Assistant - Cambridge in Leicester
✨Tip Number 1
Get to know the community! Before your interview, spend some time researching the local area and its residents. Understanding their needs and concerns will help you connect with the role and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in similar roles through LinkedIn or community events. They can provide insider tips on what the council values and how to stand out during the engagement process.
✨Tip Number 3
Show off your communication skills! During interviews, be ready to share examples of how you've successfully engaged with diverse groups. Highlight any initiatives you've led or participated in that demonstrate your ability to build trust and relationships.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets into the right hands. Plus, keep an eye on our site for any upcoming community events where you can meet the team and learn more about the role.
We think you need these skills to ace Resident Engagement Assistant - Cambridge in Leicester
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for community engagement! Share any relevant experiences or projects that highlight your commitment to helping residents have a voice in local decision-making.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background fits perfectly with what we're looking for!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, as this will help us understand your thoughts and experiences better.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Understand the key issues residents face and think about how you can contribute to addressing them. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Resident Engagement Assistant, strong communication is crucial. Prepare examples of how you've successfully engaged with diverse groups in the past. Be ready to discuss your approach to building trust and relationships, as this will be a key focus in the role.
✨Demonstrate Proactivity
Highlight any experiences where you've taken the initiative to involve under-represented groups in community activities. Discuss specific strategies you've used to reach out and engage these communities, as this aligns perfectly with the job's requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-life situations. Think about potential challenges you might face in the role and how you would handle them. This will demonstrate your readiness to tackle the responsibilities of the position.
