Resident Engagement Officer - Cambridge in Kingston
Resident Engagement Officer - Cambridge

Resident Engagement Officer - Cambridge in Kingston

Kingston Full-Time 37280 - 41771 £ / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive work environment.
  • Other info: Full-time role with opportunities for career development and collaboration.
  • Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
  • Qualifications: Passion for community engagement and experience in coordinating projects.

The predicted salary is between 37280 - 41771 £ per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

If you would like an informal chat, please contact Emily Downey.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer - Cambridge in Kingston employer: Cambridge City Council

Cambridge City Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that empowers employees to make a real difference in the community. With a strong focus on professional development and meaningful engagement, staff have the opportunity to shape local services while enjoying flexible working patterns and a supportive environment. Located in the vibrant city of Cambridge, employees benefit from a dynamic atmosphere that encourages innovation and community involvement.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer - Cambridge in Kingston

✨Tip Number 1

Get to know the Council's values and mission. When you’re chatting with colleagues or at events, drop in how your passion for community engagement aligns with their goals. It shows you’re not just another candidate; you’re someone who genuinely cares about making a difference.

✨Tip Number 2

Network like a pro! Attend any internal meetings or community events where you can meet people from different teams. Building relationships can give you insights into the role and help you stand out when it comes to decision-making.

✨Tip Number 3

Be proactive in showcasing your skills. If you’ve led any projects or initiatives in the past, share those stories during conversations. It’s all about demonstrating how your experience can directly benefit the residents and the Council.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, if you have any questions, reach out to Emily Downey for an informal chat – it could give you that extra edge!

We think you need these skills to ace Resident Engagement Officer - Cambridge in Kingston

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills
Inclusivity Advocacy
Team Collaboration
Problem-Solving Skills
Adaptability
Interpersonal Skills
Public Speaking

Some tips for your application 🫡

Know the Role: Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities mentioned.

Be Yourself: We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for community engagement and how you can make a difference for Cambridge’s tenants and leaseholders.

Tailor Your Application: Don’t just send a generic application. Make sure to tailor your CV and cover letter to highlight relevant experiences that match the job requirements. Show us why you’re the perfect fit for this dynamic role!

Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to the right place. So, hit that ‘Apply Online’ button and let’s get started on this journey together!

How to prepare for a job interview at Cambridge City Council

✨Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement initiatives and understand how they’ve impacted tenants and leaseholders. This will show your passion for inclusive engagement and help you connect with the interviewers.

✨Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to work with diverse groups and manage multiple tasks, as this role requires strong organisational skills and teamwork.

✨Engagement Strategies Matter

Think about innovative ways to engage residents in decision-making. Be ready to discuss your ideas on consultations, surveys, and resident-led projects. This demonstrates your proactive approach and commitment to enhancing community voice.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the Council’s engagement strategies. This not only shows your interest but also gives you a chance to assess if the role aligns with your values and goals in community engagement.

Resident Engagement Officer - Cambridge in Kingston
Cambridge City Council
Location: Kingston

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