Resident Engagement Officer - Cambridge in Higham Ferrers
Resident Engagement Officer - Cambridge

Resident Engagement Officer - Cambridge in Higham Ferrers

Higham Ferrers Full-Time 37280 - 41771 £ / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
  • Other info: Full-time role with opportunities for career development and collaboration.
  • Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
  • Qualifications: Passion for community engagement and experience in coordinating projects.

The predicted salary is between 37280 - 41771 £ per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

If you would like an informal chat, please contact Emily Downey.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer - Cambridge in Higham Ferrers employer: Cambridge City Council

Cambridge City Council is an exceptional employer that prioritises community engagement and inclusivity, making it a rewarding place to work for those passionate about making a difference. With a strong commitment to employee development, flexible working patterns, and a supportive work culture, staff are encouraged to grow and thrive in their roles. The vibrant city of Cambridge offers a unique backdrop for this role, enhancing the experience of contributing to local decision-making and positively impacting the lives of residents.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer - Cambridge in Higham Ferrers

✨Tip Number 1

Get to know the Council's values and mission. When you’re chatting with colleagues or at events, drop in how your passion for community engagement aligns with their goals. It shows you’re not just another candidate but someone who genuinely cares about making a difference.

✨Tip Number 2

Network like a pro! Attend any internal meetings or community events where you can meet key players. Building relationships with tenant representatives and other staff can give you insights and make you stand out when it comes to decision-making time.

✨Tip Number 3

Be proactive in showcasing your skills. If you’ve organised events or led projects before, share those experiences in conversations. Bring up specific examples of how you’ve engaged residents and improved services – it’ll help paint a picture of what you can bring to the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions or want to chat about the role, reach out to Emily Downey for an informal chat – it could give you that extra edge!

We think you need these skills to ace Resident Engagement Officer - Cambridge in Higham Ferrers

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills
Inclusivity Advocacy
Team Collaboration
Problem-Solving Skills
Adaptability
Interpersonal Skills
Public Speaking

Some tips for your application 🫡

Get to Know the Role: Before you start your application, take a moment to really understand what the Resident Engagement Officer role is all about. Think about how your skills and experiences align with the responsibilities mentioned in the job description. This will help you tailor your application to show us why you're the perfect fit!

Show Your Passion: This role is all about community engagement, so make sure to highlight your passion for inclusive engagement and community voice in your application. Share any relevant experiences or projects that demonstrate your commitment to delivering positive outcomes for tenants and leaseholders.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are while keeping it professional!

Apply Through Our Website: Remember, the best way to apply is through our website! Click ‘Apply Online’ and follow the instructions. If you have any questions or need help, feel free to reach out for an informal chat. We’re here to support you through the process!

How to prepare for a job interview at Cambridge City Council

✨Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement events or initiatives that the Council has undertaken. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.

✨Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to work with diverse groups and how you’ve facilitated meaningful participation. This is crucial for a role that involves engaging residents and supporting various stakeholders.

✨Understand the Role's Responsibilities

Review the job description thoroughly and be ready to discuss how your skills align with the responsibilities of the Resident Engagement Officer. Be specific about how you can help the Council meet its obligations as a registered landlord while promoting community involvement.

✨Ask Insightful Questions

Prepare thoughtful questions to ask during the interview. Inquire about the current challenges the Council faces in resident engagement or how they measure the success of their initiatives. This demonstrates your genuine interest in the role and your proactive approach to problem-solving.

Resident Engagement Officer - Cambridge in Higham Ferrers
Cambridge City Council
Location: Higham Ferrers

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