Resident Engagement Assistant - Cambridge in Harston

Resident Engagement Assistant - Cambridge in Harston

Harston Apprenticeship 30000 - 40000 £ / year (est.) No working from home possible
Cambridge City Council

At a Glance

  • Tasks: Support residents in shaping their communities and council services through engagement activities.
  • Company: Join a dynamic council team dedicated to community involvement and empowerment.
  • Benefits: Flexible working, learning opportunities, and access to the Local Government Pension Scheme.
  • Other info: Opportunity to complete an apprenticeship in community engagement while gaining practical experience.
  • Why this job: Make a real difference by amplifying resident voices and fostering community connections.
  • Qualifications: Strong communication skills and a passion for community engagement.

The predicted salary is between 30000 - 40000 £ per year.

Are you passionate about working with communities and helping residents have a real voice in local decision‑making? We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.

About the Role

As a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued. You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.

Key Responsibilities

  • Promote and deliver resident participation opportunities for tenants and leaseholders
  • Build strong relationships with residents, community groups and council services
  • Lead and support place‑based engagement activities, including estate walkabouts and community events
  • Coordinate and communicate engagement opportunities using a range of online and printed methods
  • Gather and develop content for social media, webpages and printed publications
  • Actively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participate

You will bring:

  • Strong people and communication skills
  • The ability to build trust and positive relationships with diverse communities
  • Experience or interest in community engagement, participation or volunteering
  • Confidence using digital and printed communication channels
  • A proactive approach to reaching under‑represented groups and removing barriers to involvement

The post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities. The suitable candidate will require a Full UK Driving License.

What we can offer:

  • A variety of learning and development opportunities via a range of sources and methods
  • Access to the highly valued Local Government Pension Scheme (LGPS)
  • Additional Voluntary Contribution (Shared AVC) Scheme
  • Agile and Flexible working
  • Annual leave purchasing scheme
  • Annually negotiated pay and award progression
  • Confidential advice and support via an Employee Assistance Programme
  • Cycle to Work Scheme
  • Family friendly policies
  • Flexible

Resident Engagement Assistant - Cambridge in Harston employer: Cambridge City Council

As a Resident Engagement Assistant in Cambridge, you will join a supportive and community-focused organisation dedicated to empowering residents and enhancing local decision-making. With a strong emphasis on professional development, including opportunities for apprenticeships and flexible working arrangements, the company fosters a collaborative work culture that values diverse voices and encourages meaningful engagement. Employees benefit from a comprehensive Local Government Pension Scheme, family-friendly policies, and a commitment to inclusivity, making it an excellent employer for those passionate about community involvement.

Cambridge City Council

Contact Details:

Cambridge City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Resident Engagement Assistant - Cambridge in Harston

Tip Number 1

Get to know the community! Attend local events and engage with residents to understand their needs and concerns. This will not only help you build relationships but also give you insights that can set you apart in interviews.

Tip Number 2

Show your passion for community engagement! When networking or interviewing, share your experiences and ideas on how to enhance resident participation. We want to see your enthusiasm for making a difference!

Tip Number 3

Leverage social media to connect with local groups and organisations. Follow relevant pages, join discussions, and share your thoughts on community issues. This can help you stay informed and demonstrate your commitment to the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Resident Engagement Assistant - Cambridge in Harston

Community Engagement
Relationship Building
Communication Skills
Digital Communication
Printed Communication
Event Coordination
Proactive Approach

Some tips for your application 🫡

Show Your Passion:Let us see your enthusiasm for community engagement! Share any relevant experiences or projects that highlight your commitment to helping residents have a voice in local decision-making.

Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background fits perfectly with what we're looking for!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, and don’t forget to proofread for any typos or errors before hitting send!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!

How to prepare for a job interview at Cambridge City Council

Know Your Community

Before the interview, take some time to research the local community and its needs. Understand the key issues residents face and think about how you can contribute to addressing them. This will show your genuine interest in the role and help you connect with the interviewers.

Showcase Your Communication Skills

As a Resident Engagement Assistant, strong communication is crucial. Prepare examples of how you've successfully engaged with diverse groups in the past. Be ready to discuss your approach to building trust and relationships, as this will be a key focus in the role.

Be Proactive About Inclusivity

Highlight your strategies for engaging under-represented groups. Think of specific initiatives or ideas you could implement to encourage participation from those who may not currently be involved. This demonstrates your proactive mindset and commitment to inclusivity.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the council's current engagement strategies and how they measure success. This shows that you're not only interested in the position but also invested in the community's future.