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- Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
- Company: Cambridge City Council, committed to inclusive engagement and community voice.
- Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
- Other info: Full-time role with opportunities for career development and diverse experiences.
- Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
- Qualifications: Passion for community engagement and experience in coordinating projects.
The predicted salary is between 37280 - 41771 £ per year.
The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.
In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.
Contract: Maternity Cover - 13-Months
Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.
Location: Cambridge 50% of week is office based or out on estate.
If you would like an informal chat, please contact Emily Downey.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Officer - Cambridge in Gold Hill employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer - Cambridge in Gold Hill
✨Tip Number 1
Get to know the Council's values and mission. When you understand what drives them, you can tailor your conversations and show how your passion for inclusive engagement aligns perfectly with their goals.
✨Tip Number 2
Network like a pro! Reach out to current employees or attend local events to connect with people in the Council. This can give you insider info and might just land you a recommendation when it comes time to apply.
✨Tip Number 3
Prepare for those informal chats! Think about questions you want to ask Emily Downey or others about the role. Showing genuine interest can make a lasting impression and help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference for Cambridge’s tenants and leaseholders.
We think you need these skills to ace Resident Engagement Officer - Cambridge in Gold Hill
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with the values and goals of the Council, especially around community engagement and inclusivity.
Show Your Passion: Let your enthusiasm for resident engagement shine through! Share specific examples of how you've previously contributed to community projects or initiatives that align with the role's focus on tenant and leaseholder involvement.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for the hiring team to see your qualifications and fit for the role without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy – just click ‘Apply Online’ and follow the prompts!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Familiarise yourself with the local community and its needs. Research recent engagement initiatives and understand how they’ve impacted tenants and leaseholders. This will show your passion for inclusive engagement and help you connect with the interviewers.
✨Showcase Your Coordination Skills
Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to manage multiple stakeholders and ensure everyone’s voice is heard, as this is crucial for the Resident Engagement Officer role.
✨Demonstrate Your People Skills
This role is all about people! Be ready to discuss how you’ve built relationships with diverse groups. Share specific instances where you’ve facilitated discussions or resolved conflicts, showcasing your ability to engage effectively with residents.
✨Ask Insightful Questions
Prepare thoughtful questions about the Council's current engagement strategies and future plans. This not only shows your interest in the role but also demonstrates your proactive approach to understanding how you can contribute to positive outcomes for Cambridge’s tenants and leaseholders.