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- Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
- Company: Cambridge City Council, committed to inclusive engagement and community voice.
- Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
- Other info: Full-time role with opportunities for career development and diverse experiences.
- Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
- Qualifications: Passion for community engagement and experience in coordinating projects.
The predicted salary is between 37280 - 41771 £ per year.
The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.
In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.
Contract: Maternity Cover - 13-Months
Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.
Location: Cambridge 50% of week is office based or out on estate.
If you would like an informal chat, please contact Emily Downey.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Officer - Cambridge in Fenton employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer - Cambridge in Fenton
✨Tip Number 1
Get to know the Council's values and mission. When you’re chatting with colleagues or during interviews, sprinkle in how your passion for community engagement aligns with their goals. It shows you’re not just a fit for the role, but for the team too!
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and share your enthusiasm for the Resident Engagement Officer role. This can give you insider info and make you stand out when it comes to decision time.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you’ve successfully engaged with residents or led projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it’s a great chance to reiterate your excitement about the role and how you can contribute to the team.
We think you need these skills to ace Resident Engagement Officer - Cambridge in Fenton
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities mentioned. This will help you tailor your application to show us why you're the perfect fit!
Be Personal: When you're crafting your application, don’t just list your qualifications. Share your passion for community engagement and how you’ve made a difference in previous roles. We want to see your personality shine through, so let us know what drives you to support tenants and leaseholders!
Show Your Experience: Highlight any relevant experience you have with coordinating events, consultations, or working with community groups. Use specific examples to demonstrate your skills in engaging with residents and making their voices heard. This will help us see how you can contribute to our mission.
Apply Through Our Website: Make sure to apply through our website by clicking ‘Apply Online’. It’s the easiest way for us to receive your application and keep everything organised. Plus, it shows you’re serious about joining our team at Cambridge City Council!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Familiarise yourself with the local community and its needs. Research recent engagement events or initiatives that the Council has undertaken. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.
✨Showcase Your Coordination Skills
Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to work with diverse groups and manage multiple stakeholders, as this role requires collaboration with various teams and community partners.
✨Emphasise Communication Abilities
Effective communication is key in this role. Be ready to discuss how you’ve facilitated discussions or consultations in the past. Think about how you can convey complex information clearly and engage residents in meaningful ways.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the Council's approach to resident engagement. This not only shows your interest but also helps you understand how you can align your skills with their goals. Consider asking about future projects or challenges they foresee in engaging tenants.