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- Tasks: Engage with residents to shape services and coordinate community events.
- Company: Cambridge City Council, committed to inclusive engagement and community voice.
- Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
- Other info: Full-time role with opportunities for career development and diverse experiences.
- Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
- Qualifications: Passion for community engagement and strong communication skills.
The predicted salary is between 37280 - 41771 £ per year.
The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.
In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.
Contract: Maternity Cover - 13-Months
Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.
Location: Cambridge 50% of week is office based or out on estate.
If you would like an informal chat, please contact Emily Downey.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Officer - Cambridge in Essex employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer - Cambridge in Essex
✨Tip Number 1
Get to know the Council's values and mission. When you’re chatting with people during your interviews or networking events, drop in how your passion for inclusive engagement aligns with their goals. It shows you’re not just looking for any job, but you genuinely care about making a difference in the community.
✨Tip Number 2
Don’t underestimate the power of networking! Reach out to current employees or attend local events related to tenant engagement. Building connections can give you insider info on the role and might even lead to a recommendation. Plus, it’s a great way to show your enthusiasm for the position!
✨Tip Number 3
Prepare some thoughtful questions to ask during your informal chat with Emily Downey. This not only shows your interest but also helps you gauge if the role is the right fit for you. Think about what you want to know regarding resident engagement strategies or team dynamics.
✨Tip Number 4
When applying, make sure to highlight your experience with community projects and engagement initiatives. Use specific examples that demonstrate your skills in coordinating events or working with diverse groups. This will help you stand out as someone who can hit the ground running in this role!
We think you need these skills to ace Resident Engagement Officer - Cambridge in Essex
Some tips for your application 🫡
Know Your Audience: When writing your application, keep in mind that we’re looking for someone who’s passionate about community engagement. Use language that reflects your understanding of tenant and leaseholder needs, and show us how you can make a difference in their lives.
Be Specific: Don’t just tell us you have experience; show us! Include specific examples of past projects or events you’ve coordinated that relate to resident engagement. This helps us see how your skills align with the role.
Show Your Passion: We want to see your enthusiasm for inclusive engagement and community voice. Let your personality shine through in your application, and explain why this role excites you and how you can contribute to positive outcomes for Cambridge’s residents.
Apply Through Our Website: Make sure to apply through our website by clicking ‘Apply Online’. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Familiarise yourself with the local community and its needs. Research recent engagement initiatives and understand how they’ve impacted residents. This will show your passion for inclusive engagement and help you connect with the interviewers.
✨Showcase Your Coordination Skills
Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to manage multiple stakeholders and ensure everyone’s voice is heard, as this is crucial for the Resident Engagement Officer role.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like a resident complaint or a low turnout at an engagement event. Think through your responses in advance, focusing on your problem-solving skills and community-focused approach.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the Council's current engagement strategies and future plans. This not only shows your interest but also helps you gauge if the role aligns with your values.