At a Glance
- Tasks: Support residents in shaping their communities and council services through engagement activities.
- Company: Join a dynamic council team dedicated to empowering local voices.
- Benefits: Flexible working, learning opportunities, and access to the Local Government Pension Scheme.
- Other info: Opportunity to complete an apprenticeship in community engagement.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about working with communities and helping residents have a real voice in local decision‑making? We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.
About the Role
As a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued. You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.
Key Responsibilities
- Promote and deliver resident participation opportunities for tenants and leaseholders
- Build strong relationships with residents, community groups and council services
- Lead and support place‑based engagement activities, including estate walkabouts and community events
- Coordinate and communicate engagement opportunities using a range of online and printed methods
- Gather and develop content for social media, webpages and printed publications
- Actively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participate
You will bring:
- Strong people and communication skills
- The ability to build trust and positive relationships with diverse communities
- Experience or interest in community engagement, participation or volunteering
- Confidence using digital and printed communication channels
- A proactive approach to reaching under‑represented groups and removing barriers to involvement
The post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities. The suitable candidate will require a Full UK Driving License.
What we can offer:
- A variety of learning and development opportunities via a range of sources and methods
- Access to the highly valued Local Government Pension Scheme (LGPS)
- Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working
- Annual leave purchasing scheme
- Annually negotiated pay and award progression
- Confidential advice and support via an Employee Assistance Programme
- Cycle to Work Scheme
- Family friendly policies
- Flexible
Resident Engagement Assistant - Cambridge in Cottenham employer: Cambridge City Council
As a Resident Engagement Assistant in Cambridge, you will be part of a dynamic team dedicated to empowering local communities and ensuring their voices are heard in decision-making processes. Our organisation fosters a supportive work culture that values collaboration and inclusivity, offering numerous learning and development opportunities, including an apprenticeship in community engagement. With flexible working arrangements and a commitment to employee well-being, we provide a rewarding environment for those passionate about making a difference in their neighbourhoods.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Assistant - Cambridge in Cottenham
✨Tip Number 1
Get to know the community! Before your interview, spend some time researching the local area and its residents. Understanding their needs and concerns will help you connect with the role and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the council or similar organisations. They can provide insider tips on what it’s really like to work there and might even give you a heads-up on what the interviewers are looking for.
✨Tip Number 3
Show off your engagement skills! During interviews, share specific examples of how you've successfully engaged with communities in the past. Whether it's through volunteering or organising events, real-life stories will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Resident Engagement Assistant - Cambridge in Cottenham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for community engagement! Share any relevant experiences or projects that highlight your commitment to helping residents have a voice in local decision-making.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background fits perfectly with what we're looking for!
Be Clear and Concise:Keep your writing straightforward and to the point. Use clear language to convey your ideas, as this will help us understand your thoughts and experiences better.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Familiarise yourself with recent council initiatives and resident engagement activities. This will show your genuine interest in the role and help you discuss how you can contribute effectively.
✨Showcase Your People Skills
As a Resident Engagement Assistant, strong communication and relationship-building skills are key. Prepare examples from your past experiences where you've successfully engaged with diverse groups or resolved conflicts. This will demonstrate your ability to connect with residents and community members.
✨Be Proactive About Inclusivity
Highlight your understanding of the importance of engaging under-represented groups. Think of specific strategies you could implement to encourage participation from these communities. This shows that you're not just passionate about the role but also proactive in making a difference.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle real-life situations, like organising a community event or addressing concerns from residents. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to foster collaboration among different stakeholders.
