Resident Engagement Officer - Cambridge in Chesterton
Resident Engagement Officer - Cambridge

Resident Engagement Officer - Cambridge in Chesterton

Chesterton Full-Time 37280 - 41771 £ / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
  • Other info: Full-time role with opportunities for career development and collaboration.
  • Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
  • Qualifications: Passion for community engagement and experience in coordinating projects.

The predicted salary is between 37280 - 41771 £ per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

If you would like an informal chat, please contact Emily Downey.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer - Cambridge in Chesterton employer: Cambridge City Council

Cambridge City Council is an exceptional employer that prioritises community engagement and inclusivity, making it a rewarding place to work for those passionate about making a difference. With a supportive work culture that encourages collaboration across teams and offers flexible working patterns, employees can thrive in their roles while contributing to meaningful local initiatives. The Council also provides opportunities for professional growth and development, ensuring that staff are equipped to deliver positive outcomes for Cambridge's diverse residents.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer - Cambridge in Chesterton

✨Tip Number 1

Get to know the Council's values and mission. When you’re chatting with colleagues or at events, drop in how your passion for community engagement aligns with their goals. It shows you’re not just another candidate; you’re someone who genuinely cares about making a difference.

✨Tip Number 2

Network like a pro! Attend any internal meetings or community events where you can meet people from different teams. Building relationships can give you insights into the role and help you stand out when it comes to decision-making.

✨Tip Number 3

Prepare for informal chats! If you get the chance to speak with Emily Downey or other team members, have a few questions ready about the role and the projects they’re working on. This shows your enthusiasm and helps you learn more about what they value in a Resident Engagement Officer.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it keeps everything organised and makes it easier for us to track your interest in the role.

We think you need these skills to ace Resident Engagement Officer - Cambridge in Chesterton

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills
Inclusivity Advocacy
Team Collaboration
Problem-Solving Skills
Adaptability
Interpersonal Skills
Public Speaking

Some tips for your application 🫡

Know the Role: Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities mentioned.

Be Yourself: We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for community engagement and how you can make a difference for Cambridge’s tenants and leaseholders.

Tailor Your Application: Don’t just send a generic application. Make sure to tailor your CV and cover letter to highlight relevant experiences that match the job description. Show us why you’re the perfect fit for this dynamic and people-focused role!

Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to the right place. So, hit that ‘Apply Online’ button and let’s get started on this journey together!

How to prepare for a job interview at Cambridge City Council

✨Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement initiatives and understand how they’ve impacted tenants and leaseholders. This will show your passion for inclusive engagement and help you connect with the interviewers.

✨Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to manage multiple stakeholders and ensure everyone’s voice is heard, as this is crucial for the Resident Engagement Officer role.

✨Demonstrate Your People Skills

This role is all about people! Be ready to discuss how you’ve built relationships with diverse groups. Share specific instances where you’ve facilitated discussions or resolved conflicts, showcasing your ability to engage effectively with residents.

✨Ask Insightful Questions

Prepare thoughtful questions about the Council's current engagement strategies and future plans. This not only shows your interest in the role but also demonstrates your proactive approach to understanding how you can contribute to positive outcomes for Cambridge’s tenants and leaseholders.

Resident Engagement Officer - Cambridge in Chesterton
Cambridge City Council
Location: Chesterton

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