Resident Engagement Officer in Cambridge

Resident Engagement Officer in Cambridge

Cambridge Full-Time 37280 - 41771 £ / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Engage with residents to shape services and coordinate community events.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
  • Other info: Full-time role with opportunities for career development and diverse experiences.
  • Why this job: Make a real difference in the lives of tenants and leaseholders in Cambridge.
  • Qualifications: Passion for community engagement and strong communication skills.

The predicted salary is between 37280 - 41771 £ per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

Application Process: To be considered for this role, click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’. For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer in Cambridge employer: Cambridge City Council

Cambridge City Council is an exceptional employer that prioritises community engagement and inclusivity, making it a rewarding place to work for those passionate about making a difference. With a strong commitment to employee development, flexible working patterns, and a supportive work culture, staff are encouraged to grow and thrive in their roles. Located in the vibrant city of Cambridge, employees benefit from a dynamic environment that fosters collaboration and innovation while serving the needs of local residents.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer in Cambridge

✨Tip Number 1

Get to know the Council's values and mission. When you’re chatting with folks during interviews or networking, drop in how your passion for community engagement aligns with their goals. It shows you’re not just another candidate; you’re someone who genuinely cares about making a difference.

✨Tip Number 2

Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it’s a great way to get insider info on what the role really entails.

✨Tip Number 3

Prepare for your interview by thinking about specific examples from your past work that demonstrate your skills in resident engagement and community involvement. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and effectively.

✨Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions about the role or the application process, feel free to reach out. We’re here to help you land that dream job!

We think you need these skills to ace Resident Engagement Officer in Cambridge

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills
Inclusivity Advocacy
Team Collaboration
Problem-Solving Skills
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for community engagement shine through. We want to see how passionate you are about making a difference for tenants and leaseholders in Cambridge!

Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the role. We love seeing how your background aligns with our mission of inclusive engagement.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Cambridge City Council

✨Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement initiatives or projects that have been successful in Cambridge. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.

✨Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or consultations. Be ready to discuss how you managed logistics, engaged participants, and ensured positive outcomes. This will demonstrate your ability to handle the dynamic nature of the role.

✨Emphasise Team Collaboration

Highlight your experience working with diverse teams and community partners. Discuss how you’ve collaborated with others to achieve common goals, as this role requires close cooperation with various stakeholders across the Council.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the Council's approach to resident engagement. This shows your genuine interest in the position and helps you understand how you can best contribute to the team and the community.

Resident Engagement Officer in Cambridge
Cambridge City Council
Location: Cambridge

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