At a Glance
- Tasks: Support residents in shaping their communities and council services through engagement activities.
- Company: Cambridge City Council, committed to community involvement and inclusivity.
- Benefits: Flexible working, generous leave, professional development, and access to discounts.
- Other info: Opportunity for an apprenticeship in community engagement with excellent career growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 32597 - 36363 £ per year.
Are you passionate about working with communities and helping residents have a real voice in local decision‑making? We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.
About the Role
As a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued. You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.
Key Responsibilities
- Promote and deliver resident participation opportunities for tenants and leaseholders
- Build strong relationships with residents, community groups and council services
- Lead and support place‑based engagement activities, including estate walkabouts and community events
- Coordinate and communicate engagement opportunities using a range of online and printed methods
- Gather and develop content for social media, webpages and printed publications
- Actively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participate
You will bring:
- Strong people and communication skills
- The ability to build trust and positive relationships with diverse communities
- Experience or interest in community engagement, participation or volunteering
- Confidence using digital and printed communication channels
- A proactive approach to reaching under‑represented groups and removing barriers to involvement
The post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities. The suitable candidate will require a Full UK Driving License.
What we can offer:
- A variety of learning and development opportunities via a range of sources and methods
- Access to the highly valued Local Government Pension Scheme (LGPS)
- Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working
- Annual leave purchasing scheme
- Confidential advice and support via an Employee Assistance Programme
- Cycle to Work Scheme
- Family friendly policies
- Flexible Bank Holidays
- Free swimming at CCC swimming pools
- Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
- Gym Membership salary sacrifice scheme
- Home & Electronics salary sacrifice scheme
- Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
- Professional Membership Fees paid for, dependent on role
- Relocation Assistance may be payable in approved cases
- Staff reward and recognition framework- including annual staff awards ceremony
- Subsidy for public transport
- Your Care dynamic wellbeing platform
Hours: 22 hours per week. Occasional evenings and weekends, in line with the role requirements.
Working Pattern: 22hrs, to be worked between Monday – Friday, covering the core hours of the service.
Contract: Permanent
Salary: £32,597 - £36,363 Pay Band 4 Pro rata for part time.
Location: Flexible working, with an expectation that at least 50% of the week will be in the office/out on estates.
If you would like an informal chat, please contact Vicky Haywood.
Application Process:
To be considered for this role, Click ‘Apply Online’ and submit an application. Interview Date - 18 June 2026.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Assistant - Cambridge employer: Cambridge City Council
Cambridge City Council is an exceptional employer, dedicated to fostering a vibrant work culture that prioritises community engagement and employee development. With a strong commitment to inclusivity, the council offers a range of benefits including flexible working arrangements, generous annual leave, and access to professional development opportunities, making it an ideal place for those passionate about making a difference in local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Assistant - Cambridge
✨Tip Number 1
Get to know the community! Attend local events and engage with residents to understand their needs and concerns. This will not only help you build relationships but also give you insights that can set you apart in interviews.
✨Tip Number 2
Show your passion for community engagement! When networking or interviewing, share your experiences and ideas on how to enhance resident participation. We want to see your enthusiasm for making a difference!
✨Tip Number 3
Leverage social media to connect with local groups and organisations. Follow relevant pages, join discussions, and share your thoughts on community issues. This can help you stay informed and demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Resident Engagement Assistant - Cambridge
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for community engagement! Share any relevant experiences or projects that highlight your commitment to helping residents have a voice in local decision-making.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background fits perfectly with what we're looking for!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, as this will help us understand your thoughts and experiences better.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Familiarise yourself with current issues residents face and think about how you can contribute to solutions. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Resident Engagement Assistant, strong communication is key. Prepare examples of how you've successfully engaged with diverse groups in the past. Be ready to discuss your approach to building trust and relationships, as this will be crucial in your role.
✨Demonstrate Proactivity
Highlight any experiences where you've taken the initiative to involve under-represented groups. Discuss specific strategies you've used to reach out and engage these communities, as this aligns perfectly with the job's focus on increasing participation.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the council's engagement strategies and how they measure success. This not only shows your enthusiasm for the role but also helps you assess if the position is the right fit for you.
