At a Glance
- Tasks: Engage with residents to amplify their voices in local decision-making and community activities.
- Company: Join Cambridge City Council, a diverse and inclusive employer committed to community engagement.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Opportunity to complete an apprenticeship in community engagement while working.
- Why this job: Make a real difference in your community while gaining valuable experience and skills.
- Qualifications: Strong communication skills and a passion for community engagement are essential.
The predicted salary is between 32597 - 36363 € per year.
Are you passionate about working with communities and helping residents have a real voice in local decision‑making? We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.
About the Role
As a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued. You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.
Key Responsibilities
- Promote and deliver resident participation opportunities for tenants and leaseholders
- Build strong relationships with residents, community groups and council services
- Lead and support place‑based engagement activities, including estate walkabouts and community events
- Coordinate and communicate engagement opportunities using a range of online and printed methods
- Gather and develop content for social media, webpages and printed publications
- Actively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participate
You will bring:
- Strong people and communication skills
- The ability to build trust and positive relationships with diverse communities
- Experience or interest in community engagement, participation or volunteering
- Confidence using digital and printed communication channels
- A proactive approach to reaching under‑represented groups and removing barriers to involvement
The post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities. The suitable candidate will require a Full UK Driving License.
Benefits
- Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
- Access to the Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working options
- Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
- Family friendly policies and Flexible Bank Holidays
- Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
- Staff reward and recognition framework, including an annual staff awards ceremony
- Professional Membership Fees paid for, dependent on role
- Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
- Free swimming at CCC swimming pools
- Subsidy for public transport
- Relocation Assistance may be payable in approved cases
- Annually negotiated pay and award progression
Hours
22 hours per week. Occasional evenings and weekends, in line with the role requirements.
Working Pattern
22hrs, to be worked between Monday – Friday, covering the core hours of the service.
Contract
Permanent
Salary
£32,597 - £36,363 Pay Band 4 Pro rata for part time.
Location
Flexible working, with an expectation that at least 50% of the week will be in the office/out on estates.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Assistant in Cambridge employer: Cambridge City Council
Cambridge City Council is an exceptional employer, dedicated to fostering community engagement and empowering residents to have a voice in local decision-making. With a strong commitment to employee development, flexible working options, and a supportive work culture, staff can thrive while making a meaningful impact in their communities. The council offers generous benefits, including a robust pension scheme, wellbeing support, and opportunities for professional growth, making it an attractive place for those passionate about community service.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Assistant in Cambridge
✨Tip Number 1
Get to know the community! Attend local events and engage with residents to understand their needs and concerns. This will not only help you build relationships but also give you insights that can set you apart in interviews.
✨Tip Number 2
Show your passion for community engagement! When networking or interviewing, share personal stories about how you've contributed to community projects or initiatives. This will demonstrate your commitment and make you memorable.
✨Tip Number 3
Leverage social media to connect with local groups and organisations. Follow relevant pages, join discussions, and share your thoughts on community issues. This can help you stay informed and showcase your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Resident Engagement Assistant in Cambridge
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for community engagement! Share any relevant experiences or projects that highlight your commitment to helping residents have a voice in local decision-making.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to know how your unique background fits perfectly with what we're looking for!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your ideas flow logically. This will help us understand your thoughts better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Familiarise yourself with recent initiatives or challenges faced by residents. This will show your genuine interest in the role and help you discuss how you can contribute effectively.
✨Showcase Your People Skills
As a Resident Engagement Assistant, strong communication and relationship-building skills are key. Prepare examples from your past experiences where you've successfully engaged with diverse groups. Highlight how you built trust and encouraged participation among under-represented communities.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like organising a community event or addressing concerns from residents. Think through potential scenarios beforehand and outline your approach, focusing on collaboration and inclusivity.
✨Demonstrate Digital Savvy
Since the role involves using digital channels for communication, be prepared to discuss your experience with social media and online engagement tools. Share any relevant projects where you’ve used these platforms to connect with communities or promote events.
